Dentist in Baxter, MN
Address
15860 Audubon Way, Baxter, MN 56425
Phone
(218) 829-3571
Website
http://www.themolardoctors.com/
Over an hour away from where I live. The first two appointments seemed to go well enough, but when I had car issues in the middle of winter and had to get my vehicle in the shop for work, I called to reschedule an appointment that same day. They told me rescheduling requires 24 hours notice and that if I couldn't get my daughter in that day, they wouldn't see her anymore. Since I literally had no other choice, and they couldn't be understanding, I had to cancel. Now she needs to find another dentist to do something as common as caps.
Ridiculous. This clearly shows their priority; money. They couldn't care less about their patients. If you want a dentist who cares, you'd best look elsewhere.
December 3, 2019
My 4 boys have gone here for a few years. We have always been treated well, they show care and concern for the children, and they can get my kids in all at one time 😃 (bonus!) Thank you for helping ease the dental experience and being kid friendly!
December 18, 2023
nothing but issues over and over. Our sons has gone to Koala multiple times. Today was the final straw. We called to voice our issues about his last appointment in attempts to make his next appointment smoother stress free on our son. After talking with front desk for 15 minutes another lady came on phone and rudely said if you don't like our doctors go some where else and she hung up.
We were not rude or disrespectful on the phone in any way shape or form. We simple asked for request to be made. Few key negatives. (1) Try to charge for restraint fee (when our son was never physically restraint, just his mother sat next to him by chair) (2) had to fight with staff to be able to go in back with son with disabilities. (3) Rude
July 22, 2021
Took braces off early, came in to get glue off and assistant was rude and ground all the way to my daughters gums and stated, “she doesn’t brush her teeth well” which is a complete lie because she was just at her annual at an actual dentist and her gums where amazing and teeth healthy. 🤔 I see a lawsuit in near future
October 8, 2024
15860 Audubon Way, Baxter, MN 56425
Address
15860 Audubon Way, Baxter, MN 56425
Phone
(218) 829-3571
Website
http://www.themolardoctors.com/
Make an appointment now and experience the difference.
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