Little Smiles - Cascade

Little Smiles - Cascade

2.5 (18 reviews)
DentistDoctorHealthPoint Of InterestEstablishment Oral Health

Dentist in Grand Rapids, MI

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About

Little Smiles - Cascade is a specialized pediatric dental clinic in Grand Rapids, MI, designed to provide a positive and comfortable dental experience for children from infancy through adolescence. They offer comprehensive services including routine check-ups, preventive care, advanced treatments, and emergency dental care, all within a child-friendly atmosphere. Part of Smile Dental Partners, they focus on making dentistry enjoyable and fostering good oral health habits for life.

Hours

Monday

8:00 AM – 5:00 PM

Tuesday

8:00 AM – 5:00 PM

Wednesday

8:00 AM – 5:00 PM

Thursday

8:00 AM – 5:00 PM

Friday

8:00 AM – 1:00 PM

Saturday

Closed

Sunday

Closed

Quick Info

Address

4505 Cascade Rd SE suite b, Grand Rapids, MI 49546

Phone

(616) 228-1210

Website

https://smiledentalpartners.com/pediatric-dentistry/

Detailed Introduction

Little Smiles - Cascade is a dedicated pediatric dental clinic located at 4505 Cascade Rd SE suite b, Grand Rapids, MI 49546. It operates as a part of Smile Dental Partners, a group that also encompasses general dentistry (Smile) and orthodontics (Smile Orthodontics) in the same multi-specialty practice at the Cascade location, allowing for comprehensive family dental care under one roof. The clinic's core mission is to create a positive and anxiety-free dental experience for children, from infants to adolescents, promoting lifelong healthy oral habits. The clinic's approach is centered around child-friendly communication and environment. They offer amenities such as age-appropriate communication, on-time appointments, child-sized treatment chairs, arcade games in the waiting room, and a fun, bright atmosphere with life-sized wall art. They also have programs like "Smiley" to help children acclimate to dental visits at their own pace and utilize the "Tell, Show, Do" technique to educate children about their treatments in an understandable way. Little Smiles - Cascade provides a wide range of pediatric dental services, including: Preventive Care: Routine check-ups, cleanings, and fluoride treatments. They emphasize early detection and prevention of dental issues. Advanced Treatments: Silver Diamine Fluoride (SDF) to halt tooth decay, ICON Resin Infiltration for early decay, and Caries Control with fluoride-releasing temporary fillings. Restorative Procedures: Composites (fillings), stainless steel crowns, and extractions. Sedation Options: Available to ensure comfortable and stress-free experiences for anxious patients. Space Maintainers: To manage proper oral development after early tooth loss. Hospital Dentistry: For children with special needs or requiring more extensive procedures. Digital X-rays: For safe and precise imaging. Emergency Dental Care: Prompt care for dental emergencies like toothaches or broken teeth. The clinic aims to address common childhood dental concerns like thumb sucking and baby bottle tooth decay, providing guidance and treatment. They are committed to personalized care, understanding that each child has unique needs and personalities. The team includes board-certified pediatric dentists who are experienced in working with children, including those with special needs.

Photos

Little Smiles - Cascade
Little Smiles - Cascade

Patient Reviews

2.5 out of 5
Jordyn Hermiller

Jordyn Hermiller

Initially, I had a positive impression of the dentist’s office—it seemed decent, friendly, and accepted our insurance. However, our experience quickly turned when we realized they prioritized their DayDreams facility over their regular dental practice. They neglected patients who didn’t require treatment at DayDreams, favoring those who did (presumably for the higher costs). Despite being told my daughter needed a filling and a sealant, the earliest appointment they offered was four months away.

When that appointment was rescheduled due to the dentist’s absence at DayDreams, the next available slot was six months later. Frustrated by the lack of attention, I sought care elsewhere, only to find my daughter now needing a crown due to the delayed treatment. It’s disappointing that they prioritize DayDreams over their everyday responsibilities, leaving basic dental needs unattended.

March 15, 2024

Ashley Clark

Ashley Clark

***UPDATE*** the business replied to my review and denied that they offer IV Sedation. THEY FORGOT THEY PREFORMED IV SEDATION ON NOT 1 BUT 2 OF MY KIDS BACK IN 2019! WHY ARE THEY LYING?! Look into my kids' records and they'd see thus same office does do IV sedation. They are just refusing it now because my son is on the spectrum. Going to update my review after we hear back from the director but so far, really disheartened by the scheduling woman refusing my disabled son IV sedation for 2 cavities he needs to have filled, for no clear reason except saying the pediatric anesthesiologist is no longer located downstairs in their building so its no convenient. He has full coverage medicaid so its not like insurance would not cover it. My son has severe anxiety and nervousness involving his mouth and teeth, which is why we struggle to help him keep them cavity free, its directly related to his autism spectrum disorder that he's been diagnosed with for several years now. My son barely got through his xrays and cleaning today without breaking down into tears and having a panic attack, becausealthoughwe dont thinkthe tech was overly rough with him, he is just very sensitive when it comes to his mouth. This is just a symptom of his autism.

Which, in his medical past, has only ever exacerbated his anxiety and panic disorder. The woman who told me she didn't want him to have IV sedation, even though previously the office had no issue with it and successfully sedated him years prior, was very cold to me today when I explained to her my concerns about them not allowing it. I do not want my son to have a horrible memory of the dentist and/or have a full fledged panic attack in the office when he could just be asleep during the whole process and have things go much smoother for everyone. She said the best she would be able to do for my son, who is technically an American with a Disability covered under the ADA laws, was laughing gas. This feels like the office, but more so this woman, is discriminating against my son because of his autism. She did not want to hear my concerns as a parent and instead hurried me out of her tiny little office with no answers or reassurance. I even went as far as to say his doctor would have no problem writing a note explaining this need for IV sedation. She simply said no, but she'd see what the director of the office said but that not to expect that person to okay it.

For an office that advertises sedation and trying to help kids in need feel comfortable and have good experiences with the dentist, I'm really feeling like they do not really care about the kids, especially the disabled ones, the way they once did. I pray the director hears from my sons doctor and makes the right choice but I'm feeling very bad about the whole situation as of now. My other 2 children had appointments today also but luckily their experiences were great and all of the staff they and myself encountered were wonderful. The horribly negative part came from the woman that was in charge of surgical scheduling. She doesn't have the best bed side manner at all. Very cold and not very kind at all.

July 17, 2024

Ashley Wiersma

Ashley Wiersma

My daughter is disabled and this clinic made us wait 6 months for cavity fillings and then didn't even talk to her or try to get her comfortable before giving up 3 minutes into it. I had told them at the appointment prior that she would not be able to tolerate it and yet they will probably get paid for their lack of care they provided. I would NEVER go back to them. If you are a medicaid patient they treat you as such.

Absolutely unacceptable. The girl that brought us to the room as well was very unhelpful as well. This place is garbage.

July 3, 2024

T Hardin

T Hardin

The dental assistant attitude we had 1/21/25 was absolutely terrible. She didn't even greet us with a good morning, or a hi. They're not Pro two parent involvement anymore apparently. How are you going to tell us only one parent can come in for you to go get a trainee to come in with you without asking us was it ok.

The service he got was absolutely terrible. I should've known from the terrible attitude of the assistant at the beginning.

January 22, 2025

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Our Location

Little Smiles - Cascade

4505 Cascade Rd SE suite b, Grand Rapids, MI 49546

Contact Information

Address

4505 Cascade Rd SE suite b, Grand Rapids, MI 49546

Phone

(616) 228-1210

Website

https://smiledentalpartners.com/pediatric-dentistry/

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