Patient Reviews
Mel Issa
Went there for my daughter and the dentist didn't let my daughter know much. Finally let's my daughter know that she is just buffing the tooth and she will be all finished in a few seconds. Few mins go (my daughter's new filling fell out) she didn't let my daughter know and my daughter says am I done? I said" nope. . your new filling just fell out they have to redo it!" Talk to your patients especially children let them know what's going on! Then filled it up in 2 mins. completely rushed.
No wonder it just fell out for a second time. Even when I spoke to the receptionist she was very rude. TELLS me that my daughters filling only fell out once. Ummm no I was there. Not my problem if they don't communicate or they hide what happens. I get that fillings can fall out but seriously.
. minutes after getting it done? and then a week later? My daughter doesn't want to go back there nor do I because I believe we will just waste more time and it will happen again. I told them I wanted to switch dentists all together and they were just so ignorant. I don't care if I have to repay for the tooth that's already paid for if it means traveling to a good dentist and getting the proper respect and treatment my daughter should have gotten from the start. Will never walk through those doors again. Don't bother!!!
August 29, 2023
Mary Ellen Keller
I have been going to this office and I have nothing but excellent care. I worked in a dental office for over 25 years and seen a lot of change. I hate to say it but most of the dental offices are now more interested in the bottom line not the patient.
The Doctors at this office are focused more on the patient than the all mighty dollar. It is very comforting to know there are still concerned and compassionate dentists practicing today.
April 18, 2024
Nick Vinnicombe
I’ve been going to Maitland Family Dental since my family moved to the Wingham area in 2001 when I was just four years old. Even though I live a bit further away now I’d never considered switching from them. They’re the absolute best! Super friendly and very knowledgeable. They’ve gone above and beyond time after time.
August 17, 2024
Hayley Pryce
Been going here for years since I was a kid. I took my daughter here, first time she’s been at the dentist. Have in mind she’s 5 years old! We went in for a check up, the dental assitant was very rude made me feel like I was in the way the whole time. The dentist was not informitive at all. All I was told is she ended up needing a filling. They didn’t communicate anything of what was gonna be happening.
Day of my daughter goes in and since I’ve gone there for years I wasn’t worried. I heard a scream amd cry that sounded like my daughter if your a mother you know. I rushed back then and asked what was going on? The dental assitant said very rudely “ You booked a fill didn’t you, well that’s what’s happening“ I told them I will stay in the room. The dental assitant contiuned being extremely rude with the comments to the point I started crying in the room. During the whole thing my daughter was screaming and crying!! My daughter and I feel so traumatized during the whole thing. Definitely don’t recommend this place at all!!! The Dentist don’t seem knowledgable!! The Dental Assist’s are extremely rude!! The only good thing I can say are the front desk being very nice and polite.
This place use to be great! Had amazing dentist and dental assist's but I’m so discussed in how it is now. My Grandparents would bring my siblings and I here growing up. I never thought I’d even leave a reveiw like this as I’m not for leaving a bad review. But I’m horrified on how this whole situation takin place. I will not be coming back! I hope people that go here don’t have the experience we did.
September 12, 2024
