Patient Reviews
Orange
Dr Hansen was great. Other than that, I have nothing good to say about this clinic. I made an appointment expressly to fix a broken tooth, traveled an hour to get there, they were running late. They took an x-ray, the dentist (NOT Dr Hansen) looked at it and confirmed I had a broken tooth and would have to get that fixed. I explained I was there to have it fixed and they said I'd have to make an appt and come back. They knew the fix was exactly why I was there! I wasted 3 hours for nothing. Trying to get appointments is difficult if not impossible because they refuse to take appointments further than a month out.
(Who does that???) Usually you get one or two choices and then they tell you you'll have to call back and you get to play that same game again. It's been 3 months and I still have a broken tooth. If you call and leave a message, no one calls back. Everybody has an excuse for why something goes wrong. Do not recommend.
December 2, 2022
Amanda Schluenz
Four appointments, four different doctors. Dr. Nick is terrible. He would not listen to my concerns and now, not only do I need a root canal, but maybe two, do to his inability to listen to his patients. Also, I've been calling for three days now, leaving messages for someone to call for follow up after antibiotics for an abcess, only to finally get through to hear that the doors are locked today for an inservice for a software update. I was told I "might" get a call back tomorrow.
Unacceptable. I can't wait to fill out my survey, which, I'm sure will be put in a trash bin to keep their numbers up. I've worked in both hospitals and clinics, and NEVER have we shut down completely to train for a software update. My infection treatment has caused me to have to reach out to my GP to be treated for side effects because of the antibiotics prescribed and this has now spread to my sinuses. I will be reaching out to my insurance company to file a complaint and see what other practices participate to change providers. Yes, it's a nice ooking place.
That's the only good thing I have to say about this place. I have never had to see the dentist so many times in one year. Since starting here, I've had more problems with my teeth than I have in my entire life.
November 17, 2022
Talitha missdsu
After nearly 20 years of being a patient, I was Informed they are not accepting new patients when i called today.. This after THEY canceled multiple hygiene appointments, COVID closure, and me being referred out to a specialist. They never communicated anything to me until I called them to schedule a cleaning. Really disappointing. Obviously they're still under staffed.
February 19, 2024
lindaannekundinger
Best dental visit ever. I'm a total wimp about dental work. Justina Zeman was calm, patient, and painless. Highly recommend.
March 1, 2025
