Megan N Gray DDS

Isaiah

I wish I could give 5 stars, I wish I was having a great experience but with that front desk lady Adrianna it’s nearly impossible. To start out I’ve been trying to schedule on any available Tuesday for 2 months. She told me I was on a waiting list time slipped away for a bit but I’ve finally called up there and she told me the doctor isn’t in on Tuesdays and it ALWAYS been like that… I would of just scheduled a different day if that was the case. The last time I called it was because I couldn’t make it to my appointment due to me getting called in at work so I cancelled and they still charged me a late fee oh but wait… it’s only $7 because my insurance “over paid” and they NEVER told me that. Adrianna told me they let you know “the next time you speak to the person” but the last time we spoke was when I was trying to reschedule and she didn’t mention anything.

I vividly remember calling and trying to reschedule my appointment so I wouldn’t get a late fee, I called 30 ish minutes prior to them closing and they didn’t answer so I left a voicemail to cancel and she even said they honor those so I asked why I have to pay and she said because they don’t have record of my cancellation and I said can you check your voicemails from November and she said she checks it everyday an that she’d of put a note in if it was. It’s a $7 payment why would I need to lie about me cancelling my appointment? I spend good money here, I’ve had a great experience with the doctors but there’s a huge miscommunication between I and the front desk lady EVERY time. One time I went there got the work done and paid with my insurance, left, then I called and she said I had a balance due because I didn’t pay my last visit and I was like ??? Why didn’t you just tell me that the day I came in? I’d of paid it while I was there. Wondering if maybe she forgot, like how she forgot to put the note in that I cancelled, like she forgot to let me know my insurance over paid. I just think it’s interesting.

I see everyone else left pretty good reviews and I’m almost jealous that I can’t have that experience and that I might have to go to a different dentist. I really don’t want to. This right here will be my last attempt for you guys to make it right and if not don’t worry about it I’ll just take my business elsewhere. Thank you to the female doctor who is always so kind and very good at her job but I just can’t keep having these communication issues when I need dental treatment.

March 6, 2025

Mike Brown

She is one of the finer doctors I've had for his as a dentist she's thorough she's friendly she makes you feel like at home she has good laughter she really knows her her business and she knows how to do things the correct way she keeps on top of her clients she's one of the best I've ever had

April 4, 2025

Mark

Dr Gray is not only an amazing Dentist but also one amazing person with so much care for you as patient and person. I strongly recommend her as a high quality Dentist.

May 3, 2025

steven hierzer

Avoided the dentist for some time even though my wife is in the field. Dr Gray was recommended to me and so far I could not be happier. She is very kind, gentle and I am pain free. Her staff is also great.

April 4, 2025