About

Mercy Dental Associates is a comprehensive dental clinic located within the Mercy Medical Center campus in Downtown Baltimore. They offer a wide range of general and cosmetic dentistry services for both adults and children, focusing on patient comfort and convenience. They accept various insurance plans, including Medicaid, and provide emergency appointments.

Hours

Monday

7:45 AM – 4:00 PM

Tuesday

7:45 AM – 4:00 PM

Wednesday

7:45 AM – 4:00 PM

Thursday

7:45 AM – 4:00 PM

Friday

7:45 AM – 4:00 PM

Saturday

Closed

Sunday

Closed

Quick Info

Address

301 St Paul Pl, Baltimore, MD 21202

Phone

(410) 332-9262

Website

https://mdmercy.com/find-a-doctor?listPage=1&specialty=Dentistry

Get Directions

Accessibility

Wheelchair-accessible car park
Wheelchair-accessible toilet

Amenities

Toilet

Planning

Appointments recommended

Payments

Credit cards

Planning

Accepts new patients

Payments

Cash only

Detailed Introduction

Mercy Dental Associates is a well-established dental clinic situated at 301 St Paul Pl, Baltimore, MD 21202, as part of the broader Mercy Medical Center campus in Downtown Baltimore. The clinic is an integral component of Mercy's commitment to providing comprehensive primary and specialty care to the Baltimore community. They specialize in both general and cosmetic dentistry, catering to both adult and pediatric patients. Their services encompass a wide array of dental treatments designed to maintain and restore oral health. These include routine examinations, professional cleanings, and X-rays for general maintenance. For cosmetic concerns, they offer teeth whitening, Invisalign, veneers, and implant restoration for single or multiple teeth. The clinic also provides essential restorative procedures such as fillings, extractions, root canals, dentures, and crowns. To enhance patient comfort, Mercy Dental Associates offers options for general anesthesia, laughing gas (nitrous oxide), and oral sedation. The team at Mercy Dental Associates includes dedicated general and pediatric dentists, known for their friendly approach and commitment to convenient service. Patients have positively reviewed the clinic for its professional staff, clean and comfortable environment, and exceptional patient education. They are noted for their attention to customer service and their ability to make dental visits pleasant, even for children. Mercy Dental Associates prioritizes accessibility, offering affordable payment plans and competitive fees. They participate with a number of insurance providers, including Medicaid, and accept CareCredit and flexible spending accounts. For urgent dental needs, they offer same-day emergency appointments, emphasizing their dedication to prompt patient care. The clinic's location within McAuley Plaza on the Mercy campus further enhances its accessibility for those who live and work in Baltimore.

Photos

Patient Reviews

3.2 out of 5

Lennette A

Dental care is fine but customer service is horrible. I’ve called and called and called - no answer. I sent a text to the number they requested - no answer. Just terrible customer service but let you miss an appointment and they’re sending letters to charge you a $50 no show fee. A mess!

January 11, 2024

Dejanee Edwards

I have been with Mercy Dental for a few years and i have had a wonderful experience. I got all 4 of my wisdom teeth pulled with no pain AT ALL. They accept state insurance as well.

January 3, 2024

King Ulrich

Terrible customer service. Had to go personally to make an appointment with insurance on the phone because they kept saying insurance didn't authorized it and can't make an appointment until then. When I got there, all they want was their money for prepayment that I could've done on the phone. Wasted time, energy and no apologies for their incompetence.

September 5, 2024

omar thompson

First and foremost the lady dentist and the gentleman dental assistant were outstanding. They were personable and professional. That being said I had my first appointment in January and since then I still have a cavity that has not been fixed. Every time I call to try and get an appointment no matter the business hour the phone always goes to voicemail and then whom ever is in charge of calling back with in the 24 to 48 hours( accurate by the way) has the personally of dry saltine cracker.

It took us over three months to get in for the first appointment. Also my family has mercy for primary pediatrics ortho, all have been great and have my chart for easy access for when phones are to busy and they may need to call us back but at least they answer and when you go the docs have a personality. Will someone at mercy please help dental with that or maybe get them a fax machine or the front desk people a pager so I can maybe get a faster response. I will say I’m not from Baltimore and maybe the level of service is what I should expect and apologize if I’m harsh.

But I’ve called mercy dental and got a random call the next day or two days later to only miss the call because yes I have a job and start the cycle all over again. Mercy is great but dental I would recommend trying any thing else.

March 7, 2024

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