Dentist in Albany, NY
Our experienced dental professionals are dedicated to providing you with the highest quality care.
It's all about the $$$ now. Ever since Fred retired this place has gone downhill. The replacement dentist is terrible. The office staff control the place and are incredibly rude, and constantly gossiping with each other. Instructions are not clear and appointments frequently get cancelled at the last minute.
August 10, 2022
I cannot believe that this place has only 6 reviews!Then again I guess we benefit from the reduced crowd! Switched over to Dr. Tina as this is one of the few places that accept NY State’s GHI insurance. The hygienists have excellent customer service and Dr.
Tina left no effort to make her patients feel comfortable. This is one of the few places which also are reasonable for out of pocket expenses ! Thankful to have found this place !
August 27, 2021
The care itself at the office is great however the billing and reception staff is awful. I got billed $115 because I wasn't eligible for an xray which I asked if I wad prior to receiving and was told yes I was due. They failed to check with my insurance which showed I had one with a oral surgeon 2 yrs ago like I would remember. They gave me a snotty attitude and said we can't call for eligibility for every patient.
I understand that but it's 2022 it's called an online provider portal that you can check without calling and I confirmed with my insurance that yes one does exist and my husband dentist uses it. I literally got laughed at by the rep on the phone when I Said there should be an easier way to check eligibility. I've been insurance for over 10 yrs I know how it works. I asked if I could get a lower rate They said nope this is what insurance would have paid well I'm not insurance I'm a person with bills to pay I'm not paying them $115 and considering switching dentist to a less rude office that knows modern technology smh.
I've been a patient at this office for over 10 yrs and I feel like it's getting worse smh .
December 7, 2022
Dr. Mike and Dr. Fred Fischer are both wonderful! They're brothers and work in the same office. My family and I have been going there for over 25 years!! We have taken our 3 children there since birth, and I am since birth because when they were babies, I was nursing and they would be allowed on my lap and to actually NURSE when needed! They are wonderful!!! All the staff there is also excellent!! We have never had a problem and love them. A few years ago, they had a fire and had to relocated, so they weren't open for a few months.
I decided I'd try and find a place closer to my home. I went to a couple other dentists but they were not friendly and tried to keep my children from me which I hated. So, I went back to Dr. Fischers and will never leave again!!!!
June 9, 2014
5 Pine West Plaza suite 504, Albany, NY 12205
Address
5 Pine West Plaza suite 504, Albany, NY 12205
Phone
(518) 456-5134
Make an appointment now and experience the difference.
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