Monroe Smiles

Melissa Lee

Best dentist office experience I’ve ever had. Staff went above and beyond to put me at ease. Never had so many thoughtful accommodations for a dentist appointment. Compassionate, friendly, quality care from start to finish.

February 15, 2025

Mishkedehbizikhe

AWFUL business practice of "discharging a patient" with no notification and no refund of a paid subscription. In total, they collected approximately $384 in subscription fees when I was already "discharged". So just free money for them, I guess. They claim to have sent a letter - it is 2025. I have text, email, a phone and you send an easily lost letter? Why? They will happily continue to collect your subscription fee to their dental office while ousting you without notification or explanation to the ousting.

Oh, and when you ask for a refund? "Sorry, it's a third party subscription" so passing the buck, lack of taking responsibility, etc. Bad bad bad customer service. Avoid this business at all cost.

May 20, 2025

Solar Eclipse

This was my first time going to the dentist in years, after some medical trauma had kept me away. The hygienist i had (Kristi) did an amazing job making me feel comfortable and keeping me informed on all the stuff going on in my mouth. Everyone on the staff was extremely friendly and understanding. I will definitely be back

March 28, 2025

Stephanie Lopez

I can’t say enough great things about my visit with hygienist kristi, Dr. Padilla, and assistant Kim. I’ve had some tough experiences with doctors and dentists in the past, so I came in very nervous. But from the moment I arrived, everyone—especially Kristi—went out of their way to make me feel at ease. She took the time to explain everything that was happening and made sure I was comfortable every step of the way.

And let me just say—if her hands hadn’t physically been in my mouth, I wouldn’t have even known the treatment had happened. That’s how gentle and professional she was! Dr. Padilla took her time to answer all my questions in a way I could really understand, which meant a lot to me. Kim made scheduling my next appointment a breeze, even with my hectic work schedule. The entire staff in the office was very friendly, helpful, and went above and beyond to ease any anxiety I had.

I never felt rushed, and their care and compassion truly meant the world to me. I’ll definitely be continuing my treatment here. Thank you all for being so unbelievably amazing!

May 23, 2025