Dentist in Coldwater, MI
Monday
8:00 AM – 4:30 PM
Tuesday
8:00 AM – 4:30 PM
Wednesday
8:00 AM – 4:30 PM
Thursday
8:00 AM – 4:30 PM
Friday
Closed
Saturday
Closed
Sunday
Closed
Address
382 E Chicago St, Coldwater, MI 49036
Phone
(517) 278-7269
Website
https://www.mydental.org/clinic-location/coldwater/?utm_source=GMB&utm_medium=Coldwater&utm_campaign=website
Crystal is the best! My daughter & I always enjoy going to the dentist & having Crystal help & show us how to keep our smile looking great!
March 28, 2025
BEWARE! My Community Dental does not work with payments. . . they demand PREPAY UP FRONT to MAKE a 6 mos. appointment. This is the opposite of all their websites. After speaking with supervisor at corporate, this is their policy! My husband went in Coldwater office just for cleaning (did not have to pay before service) was given a receipt for $76 and told the charge was $230; they told him to disregard receipt, "the charge is more for today's service". . . tech came out and told employee at desk he did not see dentist, just was there for cleaning. The $230 was voided, then he was told to make a follow-up 6 mos appointment he had to pay today(6 mos in advance). He was then charged $191. We he told me, I felt something seemed off about that. . .
he went back to cancel appointment and get refund. They refunded all of $191. When he got home he relialized he didn't pay for his cleaning. Please ask for detailed receipt of what services you pay for, so you know what you are paying for, especially at Coldwater office. They seem to have some confusion over what services are preformed and what services they are charging for. . . For a non-profit organization, they appear to be taking advantage of the poor and under insured. . . WE ARE CHANGING DENTISTS FOR MORAL AND ETHICAL. . . after your "standard response" to my review; I did call the manager at Colwater office, and try 4 times before getting your top billing manager, Pam, from Petosky, MI corporate office, who clarified that even people with medicaid are required to prepay all co-pays before they can book a 6mos. Checkup/cleaning.
. . I was very surprised that a NONPROFIT CENTER would treat their most vulnerable patients that way. . . it appears unethical and uncaring in your business practices. Unless I have misinterpreted what both Coldwater office manager and your nonprofit corporate billing manager, Pam said; don't respond with "standard" call the office for clarification. . . they were both very clear on this is My Community Dental Centers corporate policy! They have no control over corporates prepay policies. . .
May 9, 2025
I am so disappointed, I was hoping that this would be my Dentist which is hard to find on Medicaid? I just felt like an object something for them to hurry up and get it over with? I do not recommend although I have to continue going there because I am in the process of dentures?
April 29, 2025
The hygienist that saw our 3 year old daughter was fantastic! Very patient, and accommodating to what she was comfortable with. My daughter talked the whole way home about how nice she was and how she loved her toys and Moana toothbrush. (How she knew Moana was her absolute favorite, must've been a coincidence but it worked).
What started the day as an anxious mess, ended with my daughter calling all her grandparents telling them about her trip to the dentist. Thank you so much for making this a great experience.
February 4, 2025
382 E Chicago St, Coldwater, MI 49036
Address
382 E Chicago St, Coldwater, MI 49036
Phone
(517) 278-7269
Website
https://www.mydental.org/clinic-location/coldwater/?utm_source=GMB&utm_medium=Coldwater&utm_campaign=website
Make an appointment now and experience the difference.
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