Naples Valley Dental

Zach Lyons

Great place. Great place was my original review, I was in a hurry and did not take enough time to give this company the review they deserve. I would recommend them hands down to anyone in the Fingerlakes that needs dental care.

Aside from the kind and professional aspect (which they are). The ability to make you feel at home and educate you on your teeth, is second to non in my experiences. I have had a few Dentist and I can say, I don't sweat a bit when I hop in a chair at Naples Valley Dental!

August 6, 2023

Joni Lennon

Naples Valley Dental stated in a reply to my 'review' that I was never a patient there. Lennon is my birth name--Naples Valley can look me up by using my married name--Joan Ferris. I want them (and all) to know I'm a real person, and they've completely destroyed my life with their incompetence. Their office is NOT competant, and after hours of conversations with the Medicaid office, they advised me to hire a malpractice lawyer, as they were filing a complaint against their office also. It has taken me over 6 months to get an initial appointment with a dentist in Rochester, the only one within 100 miles of my home.

I used to drive 1. 5 hours to Naples, there are no dentists that take Medicaid closer to me. They didn't appreciate that I took the time and spent the money traveling that far to use their dental services for years, as well as my grand daughter. Then they stated that I was no longer their patient because I cancelled an appointment. Well, I'm sorry I had a heart attack, but had two more appointments after that missed appointment.

Seems odd that they only informed me of my cancellation until they knew I had contacted Medicaid about their poor practices. Do NOT go here. Their dentists and assistants may be very good, but their office staff is more than horrible.

August 4, 2023

LY

Naples Valley Dental is a small town office yet keeps up-to-date. And I want to give a shout out to Dr. Symans and her team. Dr. Symans disposition is quietly knowledgeable in her field and handles her cases with precision.

She worked patiently and diligently with me. She made sure that my implant crown was correct and took the time needed for completion . It looks great and I am very satisfied. Thank you !!!

May 30, 2024

Skyler Sims

This place is unbelievable, I missed one appointment, and I’m dropped from the dentist office, I missed the appointment because I was so nervous, I haven’t had the best results with this dentist. They filled a cavity for me and I’ve had nothing but problems with that tooth. So when they told me I needed a root canal, I obviously didn’t want them doing it because of my last experience but at the time I had no option. I was literally in tears crying because I didn’t want them doing it. I did however get a specialist to do my root canal, best decision I’ve ever made.

I paid out of pocket but it was worth it. The ladies at the front are nothing but rude and I’m not only person to say that. Save yourself the trouble and go to Rochester. Paying out of pocket is better than these people messing up your mouth.

June 18, 2024