Night & Day Dental

Abby Anderson

I’ve been going to Night and Day for several years. During Covid, they had a huge turnover in staff. Since then, the customer service has been absolutely terrible. Every visit has been very frustrating. They have you fill out forms ahead of your appointment which is great but they don’t read them. I have been turned away from a cleaning appointment since I’m pregnant.

I would have really appreciated knowing about the medical clearance before wasting an hour of work time. I’ve been on hold for an hour trying to get in touch with them to reschedule this appointment. They put me on hold before letting me speak. Nobody there treats you like a valued customer. I would not recommend going here - the convenient hours are not worth the hassle.

February 22, 2025

Svitlana Pekkanen

It was very stressful. One doctor runs around 10 patients. I'm just in shock. When I asked a assistant where is doctor? Assistant was frustrating that I don't want wait more then 2 hours. Why didn't I read reviews before? This is a very strange clinic. Very good that they didn't treat me. I asked send me an x-ray, but no one sent it. But the doctor wrote out a prescription and asked the assistant to call the translator for explaining. I feel sorry for the doctor, he is probably a good doctor.

But no one can treat 10 people at the same time. I hope I receive x-ray on email. Girl on reception was polite. But other girl when I leave this clinic was no friendly. She looked on me no friendly and don't send me x-ray. I add 1 star because when I call again to office the girl send me fast. I'm very glad that I received it. Thank you.

May 1, 2025

Lena Watlington

I visited this office due to a small chip on one of my front teeth. The dental assistant and about two others that I engaged with in passing were the only positives about that place. They were polite. Everything else left a lot to be desired.

I waited in the waiting room for an hour with no updates about the delays. The only interaction I had up front was someone shouting across the room to ask if my insurance card was from this year - a question that could have been handled more discreetly and professionally Once I was finally seen, the dentist only spent about 3 mins on the issue I came in for. He then shifted the focus to procedures I hadn't asked about. A treatment plan was even drafted for those items.

It felt like my concern was sidelined in favor of upselling services I didn't come for - which was very frustrating after such a long wait. However, I told them I wouldn't be back. I like evening hours but it just isn't worth not being heard, lack of transparency and poor care.

June 12, 2025

R. Price

I have no complaints about this office. The staff are always friendly, impressionable, helpful, and FAST. I was able to get all of my underlining issues taken care of within 2 weeks. And I especially appreciate the diversity. Highly recommend!!!👌🏽

June 11, 2025