Patient Reviews
Emily Sumner
Would not recommend. Staff did not return phone calls. My dentist had to call them eventually. Entire office was very unprofessional. Wanted to pull a number of my teeth. I consulted with another periodontist who disagree with everything Dr Naud recommended. Would recommend Dr Sanchez at PerioWest in Eden Prairie, MN. Did not pull any teeth!!
September 13, 2020
John Ricker
I got pre-approved before my original assessment appointment by northland with IM care, they also called northland to tell them I was approved. I called northland several times in the following months to inquire why I hadn't heard from them, never heard back, but got a bill for 180$ for my 10 minute appointment. Also they had some ridiculous story that if IM care didn't cover it, that due to Delta dental(who are not involved in any way, you couldn't pay out of pocket. So if not covered you are just out of luck.
Never heard of anything like it, but here delta dental(just odd) didn't have any issue with them billing me 180$ for out of pocket service right here. So it is very odd, terrible service, no call backs still.
March 29, 2023
Linda Kalweit
My experience at Northland Peridontal Associates has been excellent. I have confidence in Dr. Naud’s skills and recommendations for my gums. The receptionists and hygienists are very friendly and professional.
November 21, 2023
Me6z L
I originally started my treatment with Dr. Altire, who was amazing, had an amazing staff and worked with my insurance company. I knew he was retiring & he (Altire) had given Dr. Naud a good name, and Naud soon took over his practice. I had my teeth cleaned at Altire's but Naud said it wasn't working and and I need gum surgery to clean under the gums (it's as horrible as it sounds) not only was he rude to his staff, but he was rude to me.
There are no bedside manners at all. He gave me a pill to relax me, which worked slightly, but then he basically stabbed the novocain needle so hard into my gums that I immediately started bawling as it hurt so fricken bad! (I have horrible teeth, I'm a pro at taking novocaine. ) All the time, he was laughing & chatting with his staff, like I wasn't even there. After all was said and done, his staff guaranteed me several times that they were working my insurance and that we would be reimbursed for everything by their office once it was submitted to insurance. Nope!! It didn't happen, and we paid thousands out of pocket.
I complained to my own dentist who is also retired now, and he even called and chewed him out. I will never return to him. 5 years later - I've heard nothing but bad things and I will never change my review. He was the worst! It's too bad someone else doesn't open a periodontal office, they would make a killing!!
January 28, 2025
