Dentist in Rochester, MN
Monday
7:00 AM – 6:00 PM
Tuesday
7:00 AM – 6:00 PM
Wednesday
7:00 AM – 5:00 PM
Thursday
7:00 AM – 5:00 PM
Friday
7:00 AM – 1:00 PM
Saturday
Closed
Sunday
Closed
Address
2056 Superior Dr NW, Rochester, MN 55901
Phone
(507) 710-3616
Website
https://www.northwestdentalgroup.com/?utm_source=GMB&utm_medium=organic&utm_campaign=rochester
Good morning. I have been a patient at NW Dental clinic for several years. The clinic has a very competent and pleasant staff who try hard to make the visit as comfortable as possible.. I appreciate your skill and expertise. Thank you. LB
April 22, 2025
This was the first visit for my husband and older son (I have my first appointment soon). Northwest Dental was a WONDERFUL experience! My husband has a lot of anxiety around dentist visits and he was absolutely THRILLED with his technician and dentist and the entire team! We're so happy to join the Northwest Dental family!
April 8, 2025
Had a dental emergency-they got me in same day and it was a very easy process. The front desk, dental assistant, and general dentist were all very friendly. Overall very pleasant
June 17, 2025
Terrible experience. The first time I came here a couple years ago the experience was great but I don’t know if there is a change in management or staff or both. I had an appointment scheduled for the other week. They called me the day before and told me they wouldn’t have time to do my appointment as scheduled but that if I just wanted to have X-rays I could do that and come in another day for the cleaning. I said I’d like my appointment all at once as I scheduled. They made me reschedule the following week. The night before the appointment they called me and left a voicemail right before they closed for the day saying they had to cancel my appointment the next morning due to staff illness. The next morning I’m at work and get a voicemail from them saying I missed my appointment, a reminder of their cancellation policy and that now they won’t see me for at least a month. I called and talked to them and reminded them they cancelled.
They forgot. They said they’d try to remove the “no show mark” on my account. Didn’t apologize just rescheduled me AGAIN. Today was my rescheduled appointment and I go there, check in, give them my insurance card, get the cleaning, X-ray, exam, fluoride, and a sealant. I declined the nitrous I usually get because the cost went up to $75. They told me the sealant was not covered by insurance and I agreed to pay $94 for it. I get to the counter and they try charging me for EVERYTHING. I told them I agreed to the $94 for the sealant but that insurance should cover the rest. They then told me my insurance is out of network and the payment was all due up front today.
Obviously I wasn’t expecting to drop that kind of money and was unaware my insurance wasn’t covered there. I was expecting they would’ve told me that when I made the appointment, when I checked in and gave them my insurance, or before preforming any services. After some back and fourth, they agreed to send everything but the $94 sealant to insurance as I did agree to the sealant charge. However, they also said I’ll probably just get a bill from insurance with the full amount anyway. The receptionist even said the Byron location is covered by my insurance but not this locations. You couldn’t have told me that before my appointment?! What happened to this place?! I’m furious and feel deceived. This should be illegal to have hidden charges.
April 30, 2025
2056 Superior Dr NW, Rochester, MN 55901
Address
2056 Superior Dr NW, Rochester, MN 55901
Phone
(507) 710-3616
Website
https://www.northwestdentalgroup.com/?utm_source=GMB&utm_medium=organic&utm_campaign=rochester
Make an appointment now and experience the difference.
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