Ocean Dental

ashlynn young

I have been taking my kids here since they were one. My oldest is 11 and my youngest is 5. Today my 5 year old was freaking out saying they were choking him and he was crying. This new dentist lady I have never seen gave me a paper and said take him to a pediatric dentist and basically banned him kicking him out.

I looked up pediatric dentist and guess who popped up ocean dental. I will be looking else where and taking the rest of my kids out to. Screw you guys!!

May 3, 2024

Noah Wingfield

Called the front desk and the person told methey don’t take patients over the age of 10 in a very rude tone. Even though there is a lack of mention of that detail and half the reviews here beg to differ. Not sure if I was lied to or if the policy has changed recently. Either way was treated very rudely on the phone making me out to be the bad guy for not knowing.

August 2, 2024

Erica Exton

I moved from out of state to NE Iowa 2 years ago. Finding there are no resources at all available within 2-3 hours drive. We chose Ocean Dental. 3 hours away. Had to find an office who also sees kids over 10years old(weird Iowa thing). This is the worst experience with a pediatric dental office. I have a 20,15 & 5 year old. I'm experienced. Don't need my oldest seen here. Terrible customer service if you can get anyone on the line and not a bot or bot voicemail that won't call you back for months on end.

No full-time hygienist. . . Months booked out and rescheduled 2 separate times due to this. Their issue. Then pushes your appointment to the back of the line. Very unorganized. Very unprofessional. One of my children requires dental care to prevent infection but doesn't make any difference to them without major push back. I call my other office in my home state and it was such a joy and pleasant experience.

They are seeing my kids in 2 weeks. I'm driving 5 hours for proper care, but not waiting 3 months for Ocean Dental to have a hygienist available that will probably reschedule a week or days in advance. Do better Ocean Dental and Iowa dental care. You do it because you can. This is sad for the medicaid families and the needs of those children. If there were a zero option or negative option after 2 years of this. I would choose that. This is not normal.

May 20, 2024

Angela McCarthy

I wish I would have got the gals name, but she was so patient and wonderful with my daughter! Best experience my kids have had at the dentist!

January 9, 2025