Ollock Dental Group

Jayna McGowan

Dr. Ollock was not available when we last visited and barely examined our teeth when he was there. The hygienist gave a diagnosis when they are not qualified to do so. In the case of an urgent need to see the dentist, they would not fit us in for months. We have switched dentists.

August 22, 2023

Melissa Robinson

I"ll break it down for ya 4/5 stars - Easy to find with GPS only flaw is the gps says its on the right they are on the left. 5/5 Look of Dentist office Clean office nice waiting room clean dentist area sanitary 2/5 Customer Service to New Patience coming in to the receptionist desk now I'm being generous not to say that I wasn't help in getting what I needed done for them but the level of frustration that they put on new patience and when they want you to get a hold of your insurance to get a card where the insurance is telling them over the phone on speaker that its this card that is combine with your medical card is the wrong card. Now needless to say there are cards that a certain insurance does dish out but this also depends on the company that your work for and how they go about it.

Doesn't mean that the receptionist is wrong but doesn't mean that the new patient is wrong either and shouldn't be treated as if they are. 4/5 Hygienist that worked on my teeth for the cleaning was really nice and listen took care of patients stayed away from sensitive areas of teeth that she was informed about/let up when she knew it started to hurt her patient was caring. 1/5 Dentist - Only saw him for 10 seconds and I had questions he was in and out before I could ask the question of the reason why he would like to pull my wisdom teeth.

And I don't know his name.

February 15, 2019

Sean Callahan

The receptionist is not a nice person at all. I have heard her speak to customers negatively on the phone while I was in the waiting room on a couple occasions, and my first thought was "Most people would be fired if they talked to a patient/customer like that!" I called with panic on a 2 month crown that failed looking for help and guidance. Instead, I received that same negative attitude that I had heard in the past. Receptionist was rude, demeaning, and lacked the appropriate communication skills necessary with patients in this setting.

After the appointment was complete to fix the issue (doctor and assistant were both professional and courteous), she jumped me on the way out of the door and got in a full screaming match with me! I asked to speak to the doctor, and he came out and talked in private to me, which I appreciated. This lady has had other negative reviews on here and other places as well. 3 out of 5 because the assistant and hygienist are nice, as is the doctor. Good help is hard to find these days, and I feel for the staff here, because the first person customers have to deal with as they walk through the door is this rude lady.

Unfortunately it affects the reputation of the office. I personally know others that have discontinued their service here due to this one individual.

August 2, 2023

Ashley Stiger

My son was a patient there. He was having trouble with a filling that Dr Ollock did. When Dr Ollock examined the tooth he asked who did the filling.

My son said you did and Dr Ollock denied doing the filling because it was done so badly. My son now goes to another dentist in Williamsport and he is having to get all his fillings that were done by Dr Ollock redone because they were done so poorly. Definitely do not recommend!!!!!

October 10, 2024