Orthodontic Care of Georgia - Athens

Tameka Martin

The only reason I’m giving this place one star is because of the doctors. As for as the administration staff, they are horrible! They never answer the phone or return your messages. My daughter got her braces when she was in the sixth grade. She’s now a sophomore in high school and she still have braces. In 2016, 2017 and 2018, I tried to file my insurance, each time was a failure.

I got a call from someone in October saying they would take care of it and never did. I recommend a friend, I did not receive credit for it as they promise. My friend has issues with place as well, is embarrassing to me. If I knew what I know now, I never would have recommended them to her. The office manager is horrible! After my daughter appointments, the office staff always have to write my name and number to call and schedule her next appointment.

The list is out for other customers to see. They never call to make the next appointment, I always end up calling them back instead. They canceled my daugther’s appointment yesterday without letting me know until I had arrived for the appointment. I can’t speak for the rest of the offices but the Athens office is horrible!

December 8, 2018

Shekerria Baldwin

After having numerous issues with my general dentist staff, the staff here went over and beyond to assist me with said issues. From my initial consult to my visit today, the customer service I received from Mechele, and Emily at the front desk was top tier and is unmatched. What I loved the most is how kind and loving they were, and their willingness to help relieve stress they didn't cause.

I was also impressed with how kind the orthodontist and the assistant were and how comfortable they made me feel from start to finish. I am looking forward to continuing treatment here and I highly recommend!

December 15, 2021

jessica

Front lady workers are nice, but place wanted to end contract before it was over. Had no problem disregarding all the money put into my braces so far, and instead told me I had no choice but to get them removed or start over and pay another place the same amount or more.

Still had months before contract was over and dentist said my teeth were “I think good enough” to have braces removed and be stuck that way permanently.

July 22, 2023

Heather Mota

They are so patient and kind with me and my daughter. I have sent many parents here for the children. prices are unbeatable they have a payment plan option which helps out a lot. Dr. Cho is one of a kind, you can definitely tell he is very passionate of his work.

July 23, 2024