Dentist in Ossian, IN
Monday
8:00 AM – 5:00 PM
Tuesday
8:00 AM – 5:00 PM
Wednesday
8:00 AM – 5:00 PM
Thursday
8:00 AM – 5:00 PM
Friday
8:00 AM – 1:00 PM
Saturday
Closed
Sunday
Closed
Address
1010 Dehner Dr, Ossian, IN 46777
Phone
(260) 622-4138
Website
https://www.ossiansmilefamilydentistry.com/
Cindy answered and was rude and cut me off everytime i tried to say anything!!! I was a new patient trying to call to make appointment since last Thursday because i had heard good things from locals but am so glad Cindy answered so i got first hand how i was going to be treated here! I will not ever make an appointment with this office! You’re support staff will make or break you no matter how good of a dentist you are!!!! Do better Cindy!!!!!
September 10, 2024
Been with Still Waters for several years now and wouldn't think of going anywhere else. The staff is friendly and efficient and Dr. Downey explains all the treatment options and leaves the final decision to you. Great place for dental needs.
June 4, 2024
As a new patient i found the staff very friendly and welcoming. Amanda is great and very helpful!!They gave the most thorough exam I've ever experienced. Dr. Downey was excellent in explaining the next steps! Feel like I’ve been with them forever!
May 17, 2024
The service provided by the Dentist and the Hygienists were top notch. Very professional and kind. The front desk needs to learn a few things about communication when questions are asked on charges. I had asked several times since the scheduling of my cleaning what to expect for cost. Consistently told $102 for cleaning.
Bill today for my cleaning was $232. Cleaning $102, Exam Fee $ and X-Ray Fee on top of that. Explain that there is an Exam Fee on top of the Cleaning Fee when asked. On the two previous visits I had stated that I did not have dental insurance when inquiring about costs. Today I learned that they have an In-House type of insurance, this I formation came from the Hygienist.
When I asked about it at the front desk and why wasn't I told about this before when I had told them I did not have dental insurance. I was met with the excuse that they don't explain it to long time patients because they have had it for a long time. Was considering changing dentists after the last visit, today makes me really consider making that change. Maybe if the front desk wasn't so interested in the small town gossip they could pay attention to the questions being asked and fully answer it so patients are not caught off guard by their charges.
September 3, 2024
1010 Dehner Dr, Ossian, IN 46777
Address
1010 Dehner Dr, Ossian, IN 46777
Phone
(260) 622-4138
Website
https://www.ossiansmilefamilydentistry.com/
Make an appointment now and experience the difference.