Patient Reviews
KRYSTAL KING
I visited this practice once to get an extraction, and I am done. Glenda, receptionist, is abrasive and rude. My appointment was at 1:30. I arrived at 1:20 with forms already completed and was not seen until 2:05. Glenda informed me Dr.
Hurdle was not at the office and would not return until 2:00. The reason for the delay? Glenda stated she did not anticipate me coming with my forms completed, so she embedded extra time! She apparently did not consider asking whether or not I would print froms from website and bring them already completed. The hygienist, though pleasant, required three tries to take an x-ray of one tooth. Unnecessary radiation exposure. Dr.
Hurdle was pleasant but not apologetic about the appointment-scheduling faux pas. She also insisted on taking panoramic x-rays and having me consent to doing 4 special cleaning procedures as a new patient. At that point, I had not decided if she was going to be my provider, so I declined both. I practice great dental hygiene and get twice yearly cleanings, so I didn't need these "extra" (read: more costly) procedures.
January 13, 2018
Eriq Lewis
straight money heist! I use to go here. I received cleanings & got my braces here. I recently transferred to a better dentist & learned that my insurance was being over charged for the services I received which lead to me always having an out of pocket expense. within 6mnths I had exhausted my insurance & was forced to pay out of pocket for simple cleanings. Glenda acts like she’s the owner and can be very rude out of the mouth. The other staff act as though they are scared of Dr.
Hurdle. if you can I would suggest going somewhere else. I feel like her core customers are mostly elderly who probably have huge insurance policies that she can max out on. Dr. Hurdle is cool but after reading so many negative reviews about Glenda, I’d suggest she make some changes to save her customer service.
January 12, 2020
Dis is it J
First time I have had a dentist place a warm cloth over my face and massage the numb areas after a procedure. It felt so nice. I felt like I was in a spa. Dr. Hurdle bedside manner reminds me of being back home in Alabama. She is very attentive. Front desk, very nice, patient and attentive as well.
November 18, 2022
Maria Newman
My husband and I have had nothing but wonderful experiences with practice. I have been with Dr. Gale Hurdle, DDS for over 5 yrs. We travel from DC to Camp Springs to the best dentist ever. Dr. Hurdle always take time with us and inform us of our problem and give us the choice on how our problems could be corrected/fixed. She always give us that personal professional attention and care, which is needed in this field. You know like we know going to a dentist makes you erie.
but her bedside manner makes you feel easy and comfortable. Her staff is outstanding too. I truly admire Glenda for her calmness, professional attitude in all situations. I know this could be a stressful job at times, because I have worked in the medical field for over 25 yrs. In the front office in the surgery rooms and alone physicians, made apptmts and ect. My husband and I are fortunate to have been referred to a Great and wonderful Dentist. 😁
September 22, 2023
