Patient Reviews
Daniel Bowe (Deserteagle)
I had never been there before.They took care of my problem,I had an extraction,one of my molers.Great staff,the dentist is truly one of the best around,I am glad I found this office.
April 6, 2022
Breezy H
First time having a dentist in new york just moved in july from tenessee. when i first came in it was crampt and weird then i fonally got called back i was laying there waiting while they were playing around and not necassarily taking things seriously my first check up and they drilled my tooth stuck me 6 times with a needle which my tooth had a cavity i guess point is after my first appointment with them my tooth hurt even worse then when i came in in the first place wouldnt recommend it even if i had no money.
They just made my tooth hurt even worse then it did
October 16, 2018
Katie Lee
When I moved to Penn Yan I had lots and lots of work needed to my teeth. I called and made an appointment and when they saw how much work needed to be done they got me in fast and started the process of fixing all my teeth. They are amazing people with great personality’s. I would recommend them to others. Thanks for all the hard work on my teeth. Great job everyone.
February 29, 2020
amazing grace
Never, ever answer the phone. The office staff is great. Unfortunately if you call to make,cancel or reschedule, an appt,you cannot get through. There is a prompt to have them call you back. If you are cancelling,and can't get through or a call back,you are marked as missing an appt. Last time took two weeks to get a call back for a front tooth cracked in half. I was told I could get squeezed in on Dec 23rd as they are too busy. Especially for people that "miss" appointments. I did end up 'only 'waiting a total of three weeks for a front cracked tooth after much deliberation with Karen, who was rude and condescending at best. I was told that the Dentist "crams 20 patients a day into a 5 patient day schedule.
" Every time I do manage to get an appointment(called a "squeeze in" by Karen) I am told I will be waiting up to a few hours. When asked if I can get a call that day to let me know around what time to come instead of waiting, she said NO. So, it is a call center. You can't call to reschedule, cancel, make an appt. . . or see how the dentist is running. . as not to wait a few hours. Then, being marked as a no show/missed appt, (which they have you sign a document stating you will be excused from practice for) they scold you and refuse to make you an appt when they finally call back.
And if it was a "squeeze in" (which is every time)on an over booked day, then how is it a problem? This is unacceptable and clearly unprofessional. . . not to add,unethical. Because it is a clinic that accepts "state insurance" you are at their mercy. Looking into how to report this neglect/abuse on low income families and people who receive SSI /SSDI. I had work done last week on front tooth(one that wasn't cracked) which did not need fixing. It was drilled so thin, it cracked/broke the next day. Hopefully I can find another practice, but it seems anywhere accepting medicaid have similar reviews.
July 10, 2023
