PerioCare & Implant Center

Jacqueline Evans

Very overpriced. Estimates are not honest

January 6, 2025

Cooking with Sandra Rocha

Dr. Cardenas team are very professional, always explains the treatment ahead, and make me feel confident that I am in a good hands . Both office in Bainbridge Island and Silverdale . Happy Autumn!!!!

September 22, 2022

J Bossé

I posted in more detail on health grades but this is one of the worst practices I’ve been to. Her staff was extremely rude and condescending. Unfortunately they are the same team at both the Silverdale and bainbridge clinic. I will not be going back.

November 13, 2023

B.G.

I can not in good faith recommend this practice. I actually thought Dr Cardenas herself was helpful and knowledgeable but the roots of her practices problem are more internal within the staff she has chosen to hire. The financial office manager Kelly had no idea how to submit my insurance claims. When I was 40 weeks pregnant she told me the claim was now my responsibility to submit to my insurance.

I gave her every opportunity to connect to my dental insurance agent (even waiting on hold and merging the call for her own convenience) and she became verbally abusive to the agent saying she did not need help. She then chose to belittle the agent and hung up on her mid call. At the end of the day she did in fact need help, and dumped it all on me as the patient to figure out. I offered to discuss this further with Dr Cardenas to keep a good rapport with her despite her office being completely unprofessional but it seems I was not worth her time.

In fact she never once followed up after this event. Now I’m having to reach out to my own insurance and submit all the billing on her behalf which is 100% the providers responsibility when I should be resting and preparing for my new born. I thought perhaps this was a one off experience but after reading other comments from her patients on how she is quick to dismiss her patients, I realize the problem is with her and her staff.

November 13, 2023