Peter Christensen Health Center

Екатерина США

This clinic has great professionals. Having it helps the community very well. But, I was a victim of pure discrimination and racism. Not getting into many details, I will try to explain what happened to me. I was required by the tribal community employer to pass a TB test in order to stay employed at my job, in Lac Du Flambeau. So I was told by my supervisor to schedule a TB test. I scheduled the tb test with a couple of other co-workers (they are from other towns just like me) After a few months I received a bill of $240.

Non of my co-worker did though. When I went to express my concern regarding the matter, Venessa who worked at the payment desk was very rude to me and would not explain why I was charged so much money for a TB test. It costs $60 out of pocket if it’s done without an employer request and insurance. I had both. Venessa told me, that I have to pay because I’m not a tribal member and need to learn to speak better English. (I speak English very well, but I am a naturalized immigrant, so I do have an accent) I was put in a toxic situation and had to stand up for myself and bring up the laws of Wisconsin employment. The process was handled by me in a polite manner.

The clinic took down the charge and I didn’t have to pay, but they red flagged me after that. So, here’s my advise: don’t go there. I also suffered a horrible bacterial stomach infection at that time and was never properly diagnosed there. I had to go to a different clinic in order to receive quality care.

November 14, 2019

Jake V (JVJakesta)

Horrible service. Triage nurses are never at the phone. Nearly impossible to book an appointment that doesn't hinder your entire day. They only call you back after at least an hour. Misdiagnosed by one primary care provider and one nurse at the same appointment.

Only when I got to see John was when I actually felt like I was being taken care of. He's been there since I was a kid and probably the only reliable person there. If you can, go anywhere else.

April 21, 2021

John

I have received very poor medical care from the provider I see. Provider will make you jump through hoops and improperly treat you before referring out to a proper specialist. Communication is practically nonexistent. They say they will follow-up with you but never will. You have to end up calling weeks later to see what’s going on.

The workers at the front and appointment desks look miserable and act like they are so inconvenienced that they have to help you. They will not notify you when an appointment is canceled. They’ll wait for you to show up and then tell you it is canceled. This place is should be ashamed at the lack of proper care they provide the community.

November 11, 2022

Cherish BigJohn

OPTICAL; All though my prescription sunglasses were rather late because the place the optical deals with we're having difficulties. Probably because I'm as blind as a bat lol. Their amazing employee Chelsea kept me informed as much as possible at work and outside of work. She cared for me more then just a patient. She was gone the day they came in but when I called I was told they weren't there.

So on top of the month I already waited what was another day huh. . I truly appreciated Chelsea more then ever!!! PCHC needs more of her around. .

July 25, 2024