Polaris Family Dental

Belle Cho

Edit: Leslie, the office manager reached out to me today and was very helpful. Explained the situation and was able to offer me some help and advice. I really appreciate the prompt response. Usually you don't get any correspondence after posting a review but it's clear that this office wants to provide good service to their patients and that's all you can really ask for. Sad I have to give this place 1 star because the care and service was really good. I was told at my appointment I was out of network.

Being a broke college student I asked how much would my out of pocket be because I can't afford to pay a whole lot. They reassured me multiple times it would not be more than $60 even with flouride. The other day I got a bill for $200+ and when I called to discuss they said there was nothing they could do other than a payment plan. They really should have said they didn't know or would need to run an estimate. . I would have cancelled or rescheduled.

Definitely would have cancelled had I known it was going to be $200+. Also, important to note - I sent them my insurance card before my visit to avoid something like this. Really really disappointed.

March 6, 2025

Teresa Kirby

What a wonderful experience for me! I am a very anxious not good dental patient, Dr. Davis and her assistant Nancy were so wonderful to me, I can’t say enough good things about them in this review. Not knowing what they were getting into they spent 3 hours with me and did extensive work on my teeth in one visit and never left my side. How can you ask for any more.

I’m doing every follow up with them until I have great teeth. Thank you so very much for your caring. Teresa

June 12, 2025

Gena Yarnell

Appointment was timely. Waiting area quiet and nicely appointed with beverage and tv screen. Care in the chair was respectful and gentle. Everyone explained what was going to happen and what to expect. Extra care was given during an uncomfortable moment.

Very respectful concerning financial arrangements and some flexibility here. Very helpful to provide needed paperwork for reimbursement using An MRA. Overall great experience.

June 24, 2025

Eleanor

I had an amazing experience at Polaris Family Dentist! From the moment I walked in, the staff was incredibly kind and welcoming. The facility was spotless, and I felt comfortable and at ease throughout my entire visit. The dentist was professional, thorough, and took the time to explain everything in detail.

It’s honestly the best dental experience I’ve had in years. Highly recommend this office to anyone looking for a great dentist!

April 1, 2025