Primary Health Care Dental - BEC

Ashleys_POV

I had insurance and went to them, they made us pay out of pocket before they would schedule my appointment to get my wisdom teeth pulled. Then after they pulled my wisdom teeth out they tried saying that I owed them more. They started sending me bill's, eventually they sent me a letter saying they were going to send it to collections, I also got a letter from my insurance saying they paid for the procedures. I went to the office and flipped out on them telling them I already paid and they said I didn't so I showed them my bank statements. I told them I was going to sue them because they charged me and my Insurance and now they are harassing me.

They said they had to call someone, they kept calling multiple people. They gave up. if I could give 0 stars I would. I would not recommend them to anyone.

February 23, 2023

Debora Hudson

I like this place, it is neat,cleaning staff is friendly and helpful. You may have a problem, or actually a tough time getting an appointment but once you are in you are good to go. Very affordable (sliding fee scale ). Only Dentist I go to for the last 10 years or more, can't really remember how long I have been going to this establishment. There is plenty of parking (usually).

Easy to find,once you know where it is. I will recommend this place to anyone, and I will be back. I had a Root Canal,and filling done today 11/29/2023.

November 30, 2023

Russell

These types of offices are the reason people have to suffer with health problems!!! I was told because I have no insurance they refuse to see me! Absolutely 100% the worst place on planet earth and when I tried asking for help finding a place I get told NOPE!! So something’s going on here!! Might just call my attorney and see what they say.

I never knew a dentist can turn someone away for not having insurance!! Thanks for nothing and if something happens to me I’ll be sure to tell them YOU all turned me away and didn’t help in the slightest!!! Disgusting poor excuse for a dentist! This place needs shut down!!!!!!!!

June 11, 2024

Jonathan Rhodd

Don't even call this place. They make absolutely no sense. They say since I haven't been there for 3 years that I'm not a patient and now I'm considered a new patient and they're not accepting new patients. I asked when can I make an appointment. After what she said, I asked if I never ever can go to this place and she said no that's not what I'm saying. So I asked, you can't make an appointment for me even if your next available one isn't for 3 months or even 6 months or a year, how do you just not make an appointment, ever.

I mean, certainly sometime in that time you should have an opening but you're basically telling me that you will never, never, ever even 5 years down the road you won't have an appointment for me. Makes no sense, this is an example of our healthcare system in this country. If you go somewhere poor people go, they do not care about you or any pain you're in. Obviously they're not in it to "help" people.

May 1, 2024