Dentist in Chicago, IL
Monday
9:00 AM – 7:00 PM
Tuesday
9:00 AM – 5:00 PM
Wednesday
9:00 AM – 7:00 PM
Thursday
9:00 AM – 7:00 PM
Friday
9:00 AM – 7:00 PM
Saturday
9:00 AM – 2:00 PM
Sunday
Closed
truly, a very well and kept and clean place. amazing service and some of the best dentist❤️!!
June 25, 2024
Please stay away from this place!!! Horrible office staff! I sent my whole family here and they all stop going because of the in incompetence. The dentist Dr Nguyen seems nice but not the greatest work. She took 3 to 4 hours on my husband, which normally takes one hour because she was going in between other patients which I find pretty disgusting. My issue with them is every time I call you have there is an option to press one if your new patient press two if your existing patient. I always press two and they always ask me if I’m a new patient. Please don’t have the option if you’re not gonna utilize it it’s quite annoying. Sometimes I call to find out if they have a time and day. And they’re asking about my insurance information which they already have their system, but I don’t want to go that far unless you have the date and time that I need. I was super annoyed with them and stopped going to them for eight months, but I decided to give them another chance. I wanted a Saturday and they asked me which office and I told them which ever office is open on Saturday. So they gave me the office on Elston which i thought was weird because they are usually closed Saturdays.
Only to get a phone car before the appointment they it was at he Narragansett office. 🤦♀️ So I came in today and I’m supposed to have my wisdom teeth taken out and a deep cleaning. . Came in at my scheduled time and the office staff mentioned that I had a $30. 80 co-pay for today’s visit. I asked if I can pay it over the phone because I wanted to use my flexible spending account. She proceeded to asked the office manager and was told no. I called my son to ask him to bring the card in. I figured I would be there for at least an hour so he should be able to bring it at some point. . After 30 minutes of being there and noticing them taking people that came after me, I decided to look at the sign in sheet because I thought maybe they were scheduled before I was only to realize that they were not so I asked the office staff if they were intentionally skipping me because They were waiting for my son to come with the card.
They told me yes that is why they were skipping me. . I was infuriated. They could’ve told me that and I would’ve used one of my debit card. But instead, they just let me stay there which is very ignorant of them. I don’t know what kind of low class patients they are accustomed to skip someone ( without telling them) because you didn’t get the $30. 80 payment for work that has not been done yet. It’s absolutely ridiculous. Please go somewhere else! Office staff is not are not bright! Dental work is OK but not worth the headache!
June 16, 2024
Got my Invisalign’s from here and Dr. Thu was very helpful and supportive on my journey. My smile was never more confident!
May 23, 2025
Be careful coming here!! First of all the staff here are very nice and their equipment is modern and clean BUT… I came here when i had medicaid and the dentist told me that i needed a deep cleaning. She told me i needed to wait 2-3 weeks to get an answer from my insurance to see if they cover it. She then told me that my insurance rejected the procedure because it wasn't covered. I asked for a regular cleaning in the mean time since it was covered and she said that she wont do it because theres no point if i needed a deep cleaning and i might as well pay $1000 out of pocket for the deep cleaning. Fast forward to today and i have great insurance and i went back and she still told me it'll take 2-3 weeks for my insurance to let me know if they approve it and she insisted they will not and i should just pay out of pocket since i desperately needed the deep cleaning.
I went to another dentist and they told me i did not even need a deep cleaning. I just needed a regular cleaning. Out of curiosity i asked if my insurance covered deep cleanings. They were able to tell me in seconds and showed how much my insurance covers. It’s sad that dentist nowadays try and do unnecessary and possibly harmful procedures just to make money.
Needless to say this isn't the only location that does these kind of shady things. Always get a 2nd or 3rd opinion before having any procedures done. Hope this helps anyone considering going here.
January 24, 2025
2913 N Narragansett Ave, Chicago, IL 60634
Address
2913 N Narragansett Ave, Chicago, IL 60634
Phone
(773) 701-1324
Make an appointment now and experience the difference.
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