Dentist in Barrie, ON
Monday
10:00 AM – 5:00 PM
Tuesday
10:00 AM – 7:00 PM
Wednesday
10:00 AM – 5:00 PM
Thursday
10:00 AM – 7:00 PM
Friday
10:00 AM – 3:00 PM
Saturday
Closed
Sunday
Closed
Address
11 Victoria St #204, Barrie, ON L4N 6T3, Canada
Phone
(705) 733-8777
Website
http://www.riverrockdental.ca/
Friendly, relaxed, easy. I cant say enough about River Rock Dental. If you're looking for a Dentist to go to, do not hesitate to go here! They are the best.
March 4, 2025
Alison is a fantastic dental hygienist! She took time and care when performing my cleaning today, making sure that I was comfortable throughout the appointment. She was very pleasant and kind and made the appointment as easy as it could be! Chantal at the front desk was also wonderful! She helped me with a referral to a specialist for my bite, and really validated my concerns.
Overall, I had an amazing experience here and would recommend the office to anyone who is looking for a friendly and competent team to take care of them!
September 21, 2024
By far, the best experience I have ever had at a dental office, I cannot recommend River Rock Dental enough! As soon as you walk through the door you are greeted by Tammy, who starts your visit off right, she is very upbeat and friendly. Once in the chair, Alison was nothing short of amazing. She made sure I was comfortable at all stages of treatment, let me know what she was doing and why.
They make you feel very comfortable and like family at every visit, and go out of their way to make sure to serve you best. Can't believe I'm excited to go back to the dentist! Thank you River Rock Dental!
August 24, 2024
As a new resident in the Barrie community, I was hoping to find a reliable dental office and registered for a New Patient Visit at River Rock Dental. Unfortunately, my experience with their front desk service was disappointing from the start. I initially called to move my appointment within their short-notice window. The representative assured me it could be moved to the next day, but when I showed up, they had no record of the change and had cancelled my original appointment entirely. Mistakes happen, and I gave them the benefit of the doubt. I rescheduled for two weeks later since that was when I was next available to squeeze time out of my workday, but a week before that appointment, I received a call asking to move it up.
Despite workday challenges, I rearranged my schedule and agreed. Shockingly, the very next day, they called again - this time to move my appointment to a completely different day due to low staffing. At this point (the fourth change), I asked for a note to be added to my file so this wouldn't keep happening and for empathy of this disruptive process. Instead, the rep dismissed with a my concerns with a sarcastic apology, denied any prior missteps, and claimed the appointment was only moved once from my original appointment date till now. There was no ownership, no accountability, and no empathy. I ultimately cancelled my appointment.
A dental practice’s commitment to quality service should begin long before the patient is in the chair. Unfortunately, my experience with River Rock Dental's administrative handling left a poor impression. First impressions matter, and this one was appalling.
June 13, 2025
11 Victoria St #204, Barrie, ON L4N 6T3, Canada
Address
11 Victoria St #204, Barrie, ON L4N 6T3, Canada
Phone
(705) 733-8777
Website
http://www.riverrockdental.ca/
Make an appointment now and experience the difference.
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