Detailed Introduction
The Rockbridge Area Health Center (RAHC) is a well-established non-profit 501(c)(3) organization based in Lexington, Virginia, dedicated to providing comprehensive, high-quality, and affordable healthcare services. Originally incorporated as the Rockbridge Area Free Clinic in 1992, it evolved into a federally qualified health center, allowing it to receive government funding and qualify for Medicaid and Medicare reimbursement. This transformation enabled RAHC to broaden its reach and serve a wider population.
RAHC offers a full spectrum of primary healthcare services, including medical, dental, and behavioral health. Their medical services encompass routine physicals, sick visits, pediatric care, women's health (including prenatal and postpartum care), immunizations, and chronic disease management. Dental services cater to the whole family, while behavioral health services include individual, group, and couples counseling for a range of mental, emotional, and behavioral health concerns such as anxiety, depression, grief, and substance abuse. RAHC also provides nutritional services with a Registered Dietitian Nutritionist.
A key aspect of RAHC's mission is accessibility. They accept most major insurance plans, dental plans, Medicare, and Virginia Medicaid. Critically, RAHC also offers a Sliding Fee Discount Program based on household income and family size, making care significantly more affordable for uninsured and underinsured patients. They do not accept walk-in appointments but offer same-day appointments by phone or text. The center also provides telehealth services and actively engages patients through a patient portal for online access to medical information, test results, appointment scheduling, and prescription refills.
RAHC operates from multiple locations, including their main Northridge Lane site in Lexington, Buena Vista, and Kendal Drive in Lexington. In a concerted effort to extend care to underserved populations, RAHC has also launched mobile medical and dental units and a School-Based Health Center program, initially focusing on mental health services within local schools. This initiative demonstrates their commitment to meeting community members where they are and addressing health disparities. As a Patient-Centered Medical Home (PCMH), RAHC focuses on coordinated, team-based care for all. The organization is consistently recognized for its high-quality clinical outcomes, receiving awards such as the Health Center Quality Leader Award.
