Dentist in West Orange, NJ
Monday
1:00 – 7:00 PM
Tuesday
8:00 AM – 5:00 PM
Wednesday
Closed
Thursday
8:00 AM – 5:00 PM
Friday
Closed
Saturday
Closed
Sunday
Closed
Address
405 Northfield Ave Suite LL4, West Orange, NJ 07052
Phone
(973) 325-5030
Website
http://drrohinifernandesdds.com/
My 12 yr old son and I have been going to Dr Fernandes for years and have always received the highest quality in care with a smile. My son actually looks forward to his 6 month cleanings and marks them on his calendar. I would recommend her to anyone looking for dental care.
November 6, 2019
It is very painful to write this review as I really liked Dr. Fernandes. I think she needs to get her staff under control. Last year I left several messages at her office to get an appointment for tooth trouble that I had. I never got a call back. I finally moved on to a new doctor. I signed a release to get my records back in May of 2014.
I did not get them. I finally called and then picked them up after having the new doctor again sending the release today. I was charged $25 for getting a copy of my X-Rays for which she had received payment from my insurance co. in guise of office policy. The receptionist was discourteous and the doctor never bothered to find why I wanted to switch doctors.
November 12, 2014
Aside from discovering that I had a cracked molar in my bottom left tooth, I thought that I had hit the jackpot with a new dentist, Dr. Rohini Fernandes. Both her and her Dental Assistant seemed very nice and knowledgeable. So coming back to either get a root canal or my tooth removed seemed like no big deal. Until the very next visit , which ended up being the most horrific day of my life, when I discovered she did not know how to remove a tooth. I knew there would be pain from the needles, but not from the extraction process once I was numb, maybe a little pain. However that complete numbness never actually happened and I expressed that to her repeatedly while she drilled and hacked at my molar trying to remove it. I laid there for 2 hours sobbing loudly and shaking from the severe pain she inflicted upon me over and over again, while she kept insisting that it was only the pressure. At one point she even said lets take a break because I was crying, screaming and shaking so badly.
After several more tries, she finally stopped claiming she couldn't finish because I couldn't take it. Then professed that it was a hot tooth and that's why it wouldn't get completely numb. Then and only then did she arrange an oral surgeon to remove it. After arriving at the oral surgeons office and learning that I would not be put to sleep for the extraction I began crying and shaking fearing I was in for more of the same horrific pain, but to the contrary the Oral Surgeon took all of ten minutes to expertly remove the remains of that tooth with no pain whats so ever, aside from the needle injections of novocaine. The tooth was out before I realized he was already stitching me up. The Oral Surgeon told me before and after that 1. Dr. Rohini Fernandes made a mess of that tooth with the drilling, 2. that she should have stopped immediately when I first told her I still felt the pain, that no dentist should ever keep working on a patient if they feel pain 3.
that when you have a hot tooth like that, you need to be experienced and know how to get that tooth numb and finally she should have referred me to an oral surgeon right away, since she knew it was a problem. In closing I suffered for 2 hours for nothing, but to add insult to injuring Dr. Fernandes kept insisting it was only pressure I was feeling and not really pain, even though she confessed that it was a hot tooth, so she knew the truth that I was not getting numb. She showed me no real empathy, that only came from her Dental Assistant, who tried to comfort me, but she also said nothing to her about stopping . After I was home trying to recover from the trauma, the dental assistant called me and I told her what the oral surgeon said and all she could be after that was defensive with no real apology from either her or Dr. Fernandes. I will never ever return to her office nor will I ever recommend this dentist to anyone, unless you enjoy pain.
September 18, 2019
Dr Fernandes saved my right lower molar tooth--still good 14 yrs later !! I went there ,after the first Dentist wanted to extract the tooth, as it was cracked deep, and then start plans for an implant procedure. The pain was severe, and Dr F told me she could try and save the root, but with a small chance of success, but am so glad I went with that.
A root canal, that went well, and relieved the pain, then a few weeks later a cap/crown--that has stayed on perfectly all these years!! It will be hard to find a more caring and steady handed Dentist!!
September 24, 2019
405 Northfield Ave Suite LL4, West Orange, NJ 07052
Address
405 Northfield Ave Suite LL4, West Orange, NJ 07052
Phone
(973) 325-5030
Website
http://drrohinifernandesdds.com/
Make an appointment now and experience the difference.
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