Safari Smiles Pediatric Dentistry

Hannah

Had a great first time dental visit with 4 y/o. The hygienist, Courtney, has a great personality and did great with my 4 y/o. The doctor was very nice as well. Balloon animal was given at the end of the visit. I highly reccomend Safari Smiles!

April 8, 2025

Lydia Webster

If I could leave a review for this business with out leaving them a star I would in a heart beat. The experience we had today was absolutely awful. Not only was the Dentist extremely rude,  the hygienist was not willing to answer any of the questions I had for her pertaining the care plan for my child and kept stating she didn’t understand why I have questions! We were told that there needed to be an extraction on a tooth, however they couldn't give any answers as to why other than Dr. Choi said " I think I see root decay". Then quickly changed to the Dr. saying that it was abscessed. Were seen 4 months prior to this for a cleaning and that is when the extraction was brought up. I denied having the extraction done until we got a second opinion.   So you mean to tell me my child has a tooth with an apparent abscess for 4 months but you never mentioned it before and that there is and infection that has caused absolutely no pain or discomfort or any other signs of infection and that if it was abscess, you did not issue any medications to treat the infection within those 4 months? I don’t know about anyone else but if you have had an abscess tooth you know it! You are in excruciating pain, and you cannot pull a tooth until the infection is gone. We were also told a filling had fallen out at our last appointment, but today I was told not we were brought back in to have a crown placed. That is NOT what was explained to us at all previously.

We were told that it was a filling and that the DR. was going to fix it "free of charge". To then later only be handed a paper that stated it was in fact not "free of charge" there were numerous other charges along with a balance due today for the appointment that was never discussed. As a parent I asked very simple questions to both the Dr. and the hygienist as to what the plan of care was for this appointment so I could fully understand why this extraction was happening, and I was met with short non explanatory answers. Moving forward I was then able to speak to the Dr. directly and again asked the same question of what tooth and what the issue was. I was then met with frustration for voicing concern as to what was actually being done.   After multiple times denying the extraction until we get our second opinion. Dr. Choi VERY unprofessionally turned to me and said " I FEEL THERE IS TRUST ISSUES HERE".

. I then stated that I was very uncomfortable and was getting the second opinion because I felt that there was nothing wrong with the tooth in question. It also being a baby tooth that was not causing any pain or discomfort there was not a reason to have it pulled. Choi very quickly was irritated about the second opinion and then stood from the stool and ripped his mask down and said "I think we need to end this relationship here and you need to leave my office".   I immediately went to the front desk and asked for all of the records pertaining to any and all things that were done on my child. I highly recommend not taking your children here, unless you want an office that cares more about the financial gains then the well being and care of your children. We have spent thousands of dollars for what? Work that was not needed. Trust you gut when it comes to your children! So disgusted with this experience.

March 28, 2025

Denise Shaw

They have two locations, but we always visit the one in Corning. My daughter absolutely loves going to the dentist, and it's always an enjoyable experience for her. We have zero billing complaints, which is an essential aspect of visiting any dentist today.

June 11, 2025

Lauren Stone

Absolutely love Safari Smiles! I have been taking my son there since he was 2 years old for all his routine cleanings & checkups. And they have been fantastic. Dr. Choi helped tremendously when my son unfortunately had a broken front tooth & went above and beyond. I wouldn't take my kiddo anywhere else. Best pediatric dentist.

July 15, 2025