Sea Mar Dental Clinic

thicc jelli

My children and I had new patient appts together here on the same day. My son, 5, had a great time. My 15 month old daughter did not. I had told the front desk that I wanted to be notified when my daughter and partner were called back so that I could be there for her first dentist appt. They did not notify me. I heard her screams from across the office, 10 patient rooms down the hall. I waited 2 minutes and she kept screaming. This was not an “uncomfortable” scream, it was a “I’m scared please help me” scream. I told my son I would be right back and I followed her screams down the hallway. I reached her room where the doctor had her head on his lap, the rest of her body on my parters lap. The doctor was pinching her cheeks open and placing massive amounts of fluoride on her teeth. Fluoride has been shown to cause lower IQs if given to children under 5. One of the reasons why I wanted to be in the room with her. Me: “What’s going on” Dr. looked at me confused as if he was acting completely innocent: “Just applying some fluoride” Me: “No, not until she’s 5” Dr: “Dad said it was okay so I assumed it was” He did not apologize, simply made excuses.

Dr: “Do you have anymore questions?” Me: “Yes, why didn’t you use the mouth spacers instead of your hands?” Dr: “It hadn’t occurred to me” I picked her up Dr: “Do you have any more questions?” Me: “No, excuse me. ” And left the room. My appointment didn’t go well either. The nurse kept repeating “good job” after each tooth X-ray (there was 18+ because she had to retake a few) She spoke to me like a child. The doctor came in, a different doctor than my daughters because I specifically requested not to work with that doctor. They told me I needed a tooth cleaning and to schedule a tooth cleaning at the front desk. My insurance paid them to X-ray my teeth, that’s it. I scheduled a tooth cleaning, they told me that the tooth cleaning was to be scheduled 6 months out due to the “tooth cleaner” only being available one day of the week. So I did. Fast forward 6 months, they called me to “reschedule” my appt another month out because the “tooth cleaning lady” would be doing lengthy procedures each day she was available. I said no, don’t reschedule me, I’ll call back if I want to reschedule. Rewind to the doctor pinching my 15 month old daughter’s cheeks apart on his lap, I had asked my partner what the doctor said during the appt. He said the doctor came in the room, the nurse stood by the sink Dr: “ok you’re going to put her flat on your lap and hold her arms down to her body while I count her teeth” He did not try to speak to my daughter or comfort her. He didn’t say a word to my daughter, only gave instructions to my partner to restrain her. I called the office 3 months later to file a formal complaint.

The woman I spoke to insisted that was proper procedure and the doctor did nothing wrong. I asked to speak to her supervisor and she replied angrily “yeah sure I’ll have him call you” then she hung up on me. 3 days went by and I received no call. I spoke to my WIC program lady and she gave me the supervisors name. I called him and he had no idea I had called 3 days prior. He apologized for the woman’s behavior and said he will make sure that all doctors are aware that they need to speak to every patient, regardless of age. I do not know if this was followed through. I went to Access Dental recently and they gave me a full teeth cleaning and 2 porcelain fillings in less than 45 minutes. I will never go back to seamar. They have a terrible customer satisfaction rate and work with out of date policies. They think because someone is kind to adults that they couldn’t be out to hurt children which is exactly what predators are like. They are charming, kind, sociable but when cornered with a child they are forcible, unwavering and “always right”. Do not go to Seamar.

March 4, 2022

Laurie Gordon

I am so happy Dr. Manchester is back! She is the best dentist I have ever had. I've had such horrible anxiety about going to the dentist and she was very understanding. Now when I go to see her I have very little anxiety. She works fast and efficiently! Love her! The Dental Tech Tatiana is also very pleasant, she is my favorite. These two as a team are awseome!!

June 8, 2022

angel wings

I have been going to this facility for a few years and just love everyone. Do I have to wait, yes, they are busy but that's because they care and take the time needed to help. The staff is exceptional, very caring and thorough. Cecilia Christensen, best ever.

I have never had an issue with calls or emails, probably because my expectations are real. They get back to me in a day, if a message is left and again the staff is awesome.

April 11, 2021

Mashelle Patrick

Avoid this place. The personnel here do not consider their Clients comfort. If you are unfortunate to have to visit this place , do not tell them you have anxieties. They will not do anything to help you. . The x ray machine is frequently broken which delays treatment. When it comes to Teeth cleaning be prepared for four or more appointments.

I have come to understand that there are other dental clinics that can get your teeth done in two. I think it's so they can bill your insurance for additional charges. The lobby which they share with the medical clinic it's very depressing and very dirty looking. The receptionistls look as if they've eaten lemons for breakfast. The usual wait between appointmeit's is 3. months I had to visit this place because i was unaware there were dental Clinics That that accepted my state dental insurance please avoid this place

February 22, 2024