Sincere Dental Arts

DEANNA & DEREK ROBERTO

Wish I could give it negative stars. The doctor is incompetent and rude. They try to scam you to spend out of what your insurance covers. Waited 3 months “to get approval for my crown” that turns out was never submitted! Do not go here!

December 17, 2022

Chris

The staff is really friendly and the office is some what clean if you go to the Westchester office. The office in the Bronx is disgusting. It looks like something out of horror movie. It’s super dirty and out dated. It had pieces of the wall missing and the room for treatment is dark and dingy. I would not recommend this place to anyone that wants quality care. The Dentist are husband and wife with no bedside manners.

They are more interested in getting your money then helping you have healthy teeth. I had a root canal and he didn’t want to cover my tooth with a crown that my insurance approved he wanted me to buy a 200 dollar one stating that it was much better for me. Yeah right, better for his pockets. I ended up having to remove the tooth because of the infection I got. After that long ordeal I left and will never return.

November 13, 2018

Ayana M.

This office deserves a 0 or negative star rating. —STAY AWAY— My elderly mother scheduled an appt as a new patient for today more than a week ago. She arrived to the office to be told by the person who answered the door that they were not seeing patients. No prior notice was given, no phone call or email to say her appt was cancelled or needed to be schedule. This is highly unacceptable and absolutely unprofessional.

She was left standing in the heat with no where to sit waiting to be picked up and she’s recovering from knee surgery. They would not let her wait inside. We likely dogged a bullet because I can imagine they provide deplorable and incompetent patient care.

July 7, 2022

J L

Ok first of all, the administrative assistant is overworked and cannot be expected to manage the front desk and help the doctor at the same time. Not efficient or a good way to do business. The phone system and irregular hours are terrible. I have been very patient with this office in waiting to get my crown fix but after waiting for over a year for various reasons my tooth is still not fixed. I have not been called by the office to follow up about the work and my crown was never completed because the order was somehow cancelled without my knowledge.

Very poor communication from the doctor and staff. Very nice and polite people but not very effective at helping me in my situation. I know the dentist does good work generally but I haven't been so lucky over my past few visits. What is going on here?!

November 21, 2022