STL Urgent Dental

Marissa Meyers

I was shocked by my treatment at STL Urgent Dental (South County) today. Everything seemed great — able to get me in same day, took my insurance. I got there and they took X-rays and brought me back to a room. They told me I have a pretty bad infection that requires them to pull the tooth and additionally they wanted to take a bone graft because the tooth was so decayed.

The bone graft isn’t covered by insurance, so the sticker shock was real because payment is due at time of service. I wanted to consult my fiancé on the expense because we’d need to do some transferring of funds, but instead of giving me time to do so they told me to come back the next day. When I told them I wanted to do the treatment today and I’d pay the full amount, I was continued to be ushered out the door by the tech. I explained this to the admin assistant at the front that I had the funds and would like the treatment today, and she told me I would need to come back tomorrow because they didn’t have time for additional appointments.

Didn’t have time? I was just in a room being treated 5 seconds ago and when I didn’t pull out a wad of cash to pay I was scooted out the door. Absolutely insane not advocating for your patients care who are in pain and need help.

May 28, 2025

Haliz Soro

This place is beyond disrespectful. The staff has no care or concern for patients at all they’re cold, dismissive, and act like you’re a bother for even showing up. They told me to pay everything upfront and said my insurance would reimburse me, even though they’re out of network. That was a lie my insurance said no reimbursement is possible. They wouldn’t even file the claim, just told me to do it myself.

On top of that, my teeth are worse now than before I went in. They rushed through everything and clearly didn’t care about the outcome. It’s all about money for them, not helping people. I regret ever going there.

July 3, 2025

Karen Fox

I went to STL Urgent dental for tooth pain. Dr. Emara had them do a panoramic X-ray ( something my regular dentist did not do the day before) and was able to diagnose an infection. He was prudent enough to tell me it was a complex extraction and I needed an oral surgeon.

As much as I wanted the tooth removed then I appreciate his honesty and concern for my overall well being. My dental assistant Maria was exceptional and went above and beyond to help me. I hope I never need their services again but would not hesitate to go back if I did.

May 31, 2025

Emma H

This dental office is an absolute scam. The staff is rude, unprofessional, and clearly only care about money not patient care. They rush you in and out with zero respect, and they make you sign paperwork that basically says they’re not responsible for anything that goes wrong. What kind of medical provider refuses to take accountability? It’s shady and dangerous.

They overcharge, won’t explain the costs, and get nasty when you ask questions. The whole experience felt like a trap cold, disrespectful, and dishonest. Do yourself a favor and go somewhere that actually values patients and stands behind their work.

July 3, 2025