Sunrise Children's Dentistry and Family Orthodontics

Sun

I’ve always had great experiences at this dentist, but after our last visit I’m not too sure I’ll be bringing my children back. Front desk and dental assistants are always kind and great to interact with, but their dental hygienist who I believe is new had no sense of bedside manner or worry for her patient’s. She talks like your child isn’t sitting right there, and seemed like she was irritated by doing her job.

The dentists have been great even within the short interaction. I’ve really liked this dentist for years now, but as I said it may just be time to find another.

February 4, 2023

Graceila Maldonado

Love, love, love!!!! I fully recommend!!! They treated my 2 sons & myself like family :) Ahlan is the patient :) Starting from the front desk Jackie and Lily they are super sweet they always have a smile to give & very kind not to mention Laura the Manager super sweet & kind as well. Which I can see why she has such a great team!!! I took the time to ask for there names because not every dentist or doctors office the staff is in the same page!!! I have been in places where I don’t get greeted & look at you like your in the wrong building lol No lie!!!! Maira thank you for always making my son feel welcomed you help with his anxiety you have such a caring heart! Can’t forget the coolest dentist ever Dr.

Sanders Super patient Thank you, you Rock!!! & too all the staff I haven’t got the chance to meet thank you!!!

December 16, 2023

Arielle Sanchez

Then when you leave a bad review they don't rectify the situation. They don't offer the compassion they lacked in the first scenario. No! No! Not here! They will call you and leave you a voicemail at 236pm to return by 3pm and if you don't they will be calling you at 945am the next day to harass you about how your review was incorrect despite none of the facts in my review being untrue. I was yelled at about how they offer Disabled Veterans and everyone compassion in their office and was told I need to remove my review or my kids can no longer be their patient.

I find it highly entertaining that my first review changed nothing in your office you were just more rude to me. If you're looking for a good compassionate dentist that helps your anxiety ridden children, this isn't the place, they are rude, no one has the same story and when you voice that they just remove you.

November 10, 2023

Annmarie Shaw

One this about this place they are very UNprofessional . AFTER GOING HERE FOR 9 years theirs no grace Period. So DONT WASTE YOUR TIME . They expect PARENTS with children to be on time no grace periods. The desk lady & LILLY at the front desk is rude . Like she make the rules . She said no grace periods never and she don’t have a boss to report to . She said her boss is the owner LILLY AND THE FRONT DESK GIRL IS UNPROFESSIONAL .

And needs to be replaced . They bill insurance monthly seen or unseen and they don’t have a grace period . They just want free money ! I’m going to switch after this treatment . U won’t get another payment . She left the front desk unattended for about a hour . So unprofessional . Again DONT WASTE YOUR TIME THEY WILL CONTINUE TO RESCHEDULE with no grace period But it suppose to be a children’s dentist ! Things happen ! Get REAL !

February 24, 2024