THOMAS C KELLEY DDS MSD

J

Would never go back. I found the staff at the Shorewood location extremely uncaring and highly incompetent in giving post-surgical care instructions. Due to the lack of proper care and periodontal cleaning of Dr. Kelly I had to have a molar extracted. As I was not able to get a second opinion for some time, I had to let him extract it. It was a horrible experience with little care or instruction.

I was pushed out the door with a big wad of gauze and a bleeding mouth. He double books and is not taking the time to review history to proceed with proper care. As other reviews have stated, his "Perio Scale/Root Planing" consists of a quick scrape and a few pokes to gum tissue. My gum health worsened further after he sold me a whitening product. You should be able to trust that your dentist has your best interest in mind. I should have done my own research.

The website says clearly "Those with gum disease, worn enamel, cavities, and exposed roots may not be good candidates for whitening their teeth. We recommend visiting your dentist for a pre-whitening consultation so that they can help you choose the professional option that best fits your needs. ” He seems to be very profit-driven.

August 14, 2021

Michelle Goedken

He was friendly until he discovered what insurance I had. It didn't cover much, so that determined the amount of time he spent with me. A 5 minute cleaning, once a year! And x-rays every 3 years! Took 2 weeks to get an urgent appointment for what I thought was a loose filling.

He didn't take any x-rays, just looked at the tooth, then gave me a list of other dental offices to call. He is ONLY about the money!!!

July 17, 2019

Karen Jones

Horrible experience with Dr. Kelley. He is committing fraud, charging for cleanings that he is not doing. Went in for an annual teeth cleaning and he doesn't use dental hygienists so he poked around my mouth (and it hurt! made me bleed) and spent less than 5 minutes cleaning my teeth. I asked on my way out why he didn't clean my teeth and he and his staff were very rude. He said I didn't need a cleaning (which was what I came in for).

He said he would still charge me for a cleaning and threatened to report me to Medicaid. He is HORRIBEL and RUDE and an unethical practitioner. I haven't been to the dentist in three years, only get one cleaning covered a year, and now I have to wait another year. All I want is my teeth cleaned. Left in tears, very frustrated.

January 29, 2021

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Great experience! I needed some periodontal work done and Dr. Kelley explained everything in plain English, made sure I understood and answered all my questions. He gave complete and through care instructions and saw me for two follow up visits. He made me feel that I was part of the process. I would recommend Dr. Kelley to anyone

March 10, 2023