United Dental Group

CJ Epps

I loved my hygienist here (DC location) but had to find a new dental practice. The reception staff aren't responsive. I needed to reschedule an appointment and called 4-5 times in a month. I also used their text service attempting to reschedule. To date, I've heard nothing.

I had a similar issue in '21. Lesson learned. Previously, I referred a few folks to the DC location. Their calls were never returned.

September 13, 2022

David Berry

The entire office was awesome! The hygienist Melody was kind and professional, as were the front staff. I had gone to another office a month before coming here, they recommended I do an expensive deep clean, however, Dr. Boateng here at United Dental Group was able to see the tartar on my X-rays and gum line measurements and determine that that wasn’t necessary.

Everyone was helpful, friendly, and professional. Strongly recommend!

April 19, 2021

Ethan Pollack

Run away very fast — this place is the worst. Over the last two months, they canceled my appointments three times at the last minute. And two of those times they didn’t even notify me first so I made the long commute downtown just to show up and find out they can’t see me. One time it was an issue with plumbing, another time their system was down, and most recently they were experiencing flooding.

The only explanation I can come up with is that the support staff knows that the dentists are truly horrible and are faking all the emergencies just to steer customers away for their own safety. But whatever the reason, you will want to avoid this dentist office like your life depends on it.

October 13, 2022

R Sutton

It began when I made the initial phone call. The receptionist was friendly, polite and professional. I called again to see if I could get an appointment sooner because of my mom's issue. This time, I spoke with another receptionist that was also friendly, polite and professional. The day of my mom's appointment, we walked in and was greeting with a smile and, that same politeness and professionalism I received from my telephone conversations.

The staff here is wonderful! The reception area is large and inviting. The dental rooms are spacious and clean. I can tell that the employees enjoy working here. My first time experience was EXCEPTIONAL!

April 29, 2022