Dentist in Stone Mountain, GA
Monday
8:30 AM – 5:00 PM
Tuesday
8:30 AM – 5:00 PM
Wednesday
8:30 AM – 5:00 PM
Thursday
8:30 AM – 5:00 PM
Friday
Closed
Saturday
Closed
Sunday
Closed
Address
5460 Lilburn Stone Mountain Rd, Stone Mountain, GA 30087
Phone
(770) 923-2232
Website
http://www.vividsmiledentalcenter.com/
Jennifer Wise on prior review took the words right out of my mouth, tried to give them the benefit of the doubt and ignore negative reviews before setting appointments for my sister and myself. Went for an initial visit and had to reach out 2 weeks after appointment to even email the treatment plan and set up a 2nd appointment to get services that was covered and CONFIRMED with the office for no extra fees and the CONFIRMED the service I was getting covered 100% , I get there and bring up a second services (need or recommend) it should of been brought up to begin with and after the patients calls to make sure no surprises for patient upon arrival.
I declined the service after I showed up to my appointment ON TIME and still have the audacity to charge a $75 “broken appointment fee” and catch an attitude when I explained I called BEFORE hand and setting up appointment that I called to confirm services to avoid these types incidents. No basic cleaning was done on first visit (according to them not covered by insurance) only X-rays and a “treatment plan” that basically covered nothing according to this dentist.
Called my insurance to confirm the “uncovered” services to confirm coverage and they stated everything this dentist (Vivid Smile) was saying was not covered is indeed covered @ 100% and called different dentist(s) with the needed services that Vivid Smile stated were needed and every single one confirmed each service is covered @ 100% so I’m not sure why ViVid Smile is the only one that does not cover the said services.
December 11, 2024
Overall: These folks are awesome! From beginning to the End. The visit was amazing. X-rays were painless. Hygienist made me feel comfortable. Doctor was caring and Detailed and Front Desk was Very customer service oriented. Keep up the good work folks.
March 21, 2023
I had an appointment scheduled a month away that I was highly anticipating. The day of the appointment they canceled it, and never even called me to reschedule. This place is very outdated and unpleasant. The paint is all scratched and peeling off the walls… The front office staff is always pushy and seem to be in a rush every visit.
The doctors are not helpful and the dental assistants don’t seem qualified. I had an X-ray done here on my first visit, no one ever followed up with about my results. PLEASE DO NOT COME HERE!!!!!
February 1, 2025
Great experience everyone is very knowledgeable and very professional. Definitely makes coming to the dentist easier for me lol. Sonia always greets me with a smile and Eureka does an excellent job on my teeth from explaining the proper care and being so gentle with my teeth. Will definitely recommend Vivid Smile to my friends and family.
March 6, 2025
5460 Lilburn Stone Mountain Rd, Stone Mountain, GA 30087
Address
5460 Lilburn Stone Mountain Rd, Stone Mountain, GA 30087
Phone
(770) 923-2232
Website
http://www.vividsmiledentalcenter.com/
Make an appointment now and experience the difference.
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