W Dentistry

Isaac Yuen

Do not come here. Nothing against Dr Woo but if you cancel, even ahead of time, they charge you $75. And they might reschedule you the day of appointment but doesn’t call you and then would charge you the $75. Update: the receptionist found the post and we were told to remove the comment. We choose not to. Our family has moved on from the place so want to leave a warning to everyone.

May 12, 2025

Umakanth P

I'd be really careful with this place. Towards the end of 2023 (a couple days before the year was out), my wife went in for a wisdom tooth extraction. Dr. Woo and her dad convinced my wife to get all four teeth removed even though this wasn't a necessary procedure. My wife did mention that she was pregnant, and they assured her that it was a routine procedure, and it was a good time to have the procedure. Past the procedure, when I picked up my wife and went to the pharmacy to pick up the prescribed medication, they hadn't called ahead with the prescription, and my wife was sitting in the parking lot for over an hour with her mouth bleeding while I was waiting at the pharmacy counter. Apparently, it's common practice to start taking antibiotics a day before the procedure but not only didn't they call the medication ahead, they did it after the procedure. Talk about adding insult to literal injury.

As our luck would have it, the prescribed antibiotics triggered a rare autoimmune disorder in my wife, and she spent close to a week in the ER / daily hospital visits. We were sure we had lost the baby on top of the additional stress we had to go through with my wife's condition. I've given Dr. Woo an entire year and then some to see if she'd reach out: just to check with my wife as to how she's doing now. Nada. Zilch. Hence this review. Dr.

Woo didn't reach out to my to ask about the pregnancy, the aftermath of the ER visits or even to ask if my wife had recovered from the wisdom tooth removal procedure. The place was tone-deaf enough to keep calling me for my appointments multiple times in the 1-2 months after my wife's procedure (despite not reaching out to my wife at all). I kept saying I can't make their suggested timeslots hoping they'd get a hint till I told them that I'm finding another dentist. You'd think Dr. Woo would know the right thing to do, for her patient. Nope.

February 18, 2025

Jacquelynn Reasy

I recently had a cleaning with Brittany and it was the best cleaning I've ever had. She did such a great job and was informative and helpful with how to keep my teeth clean and healthy. Highly recommend Britany and Dr. Woo! Amber the front desk manager is also quick to respond for booking appointments!

February 11, 2025

David

When my dental insurance provider changed, I had to start my search for a new dental practice. I contacted several dental practices in the network and chose W Dentistry mainly after how Amber was so friendly and helpful during our initial phone conversation. I booked an appointment and the rest is history. Dr Woo and team are fantastic, but Amber is a huge part of why.

April 9, 2025