Westover Family Dentistry

Miya Brown

It breaks my heart to have to leave a 1 star review because there was definitely quality there in terms of the Hygienist. However, the treatment I have received is something that cannot be ignored. Dr. Westover recommended my son get a procedure done. My husband and I did our research and submitted all requested documents for this practice to check with the insurance to ensure the procedure would be covered.

We were told that the insurance was going to completely cover the procedure so we proceeded. A couple months later I receive a bill from them for over $600. When I inquired, they told me the insurance didn't cover the procedure. I was frustrated but the office advised that as long as I was making a monthly payment, my account would be fine. So I did.

At this point, the account is down to $300 and I get a phone call saying they can no longer honor that agreement (apparently the individual that told me that information no longer works for the practice). I advised them that I 100% intended to fully make the account right, however, they wanted me to pay an amount right away that I was not able to pay. Absolutely no empathy, no apologies, no nothing except sending my account to collections. Very unfortunate situation and I am extremely disappointed in the way this was handled.

March 26, 2025

John Saunders

Jack, the hygienist, was over the top good. My first impression of Dr Westover was I immediately liked him. Of course he hasn’t done any drilling on me yet so we’ll see if my impression stays positive. The office is beautiful and well decorated. The cool looking round chandelier in the waiting area has two burned out bulbs. 😂 l notice things like that. The entire staff was extremely friendly and very professional and knowledgeable.

I have an appointment next week to fill two cavities so we’ll see how it goes. Update: Monday - I had my appointment this morning to fix two cavities. They were actually able to take me a few minutes early. This was my first experience with laser drilling if drilling is even the right word. Anyway no needles no numbing required. It was great, fast and easy for me anyway. I love the new technology but thought the price was a little high so I asked my previous dentist who told me the price was in the ball park.

I guess it has been a while since I had my last filling. Again everyone was very friendly. They didn’t have the ladder and light bulbs ready for me to change the burned out lights in the chandelier so I can only charge them a service call. I knocked off a little since they were to provide the ladder and bulbs. I wonder if they will pay me as fast as I paid them???

October 24, 2023

Rhonda Richardson

I was 100% impressed with the dental services provided to my special needs son by Dr. Austin Westover today. From the coordination of the appointment to the appointment itself, Dr. Westover and his staff were incredibly friendly and very professional. They worked well as a team and explained everything both in advance and during the treatment. I was extremely happy with the results of the 4 crowns and 1 root canal and my son’s smile is so much nicer. Because of his severe special needs he requires anesthesia for x-rays, repair work, etc.

Dr Westover and his staff coordinated with an anesthesiologist to come to their office and it went off quite well. The icing on the cake for us was their ability to do same-day crowns meaning my son only needed to go under anesthesia once in order to treat his teeth. The office itself was absolutely gorgeous and very spacious. I highly recommend Westover Family Dentistry office and Dr. Austin Westover.

October 27, 2022

Andrea Estores

This was my 1st time at Westover. From the moment I walked in the door, the staff was friendly and attentive. Jac was my hygentist and was awesome. She was friendly, took time to explain things and made sure I was comfortable. Best dental experience ever!

July 9, 2025