Williamson Road Dental Care

Mary Jane Maines

I am a patient with Williamson Road Dental Care. I really just wanted to share my experience with this office between 3/4/24 and 4/5/24. I came in on 3/4 for a routine drill out of cavity and a crown for my very back molar on the right side. The entire experience was super painful. Between feeling like a guinea pig with this choking, silicone tool to push your tongue aside and 3 shots of Novocaine, I still felt every single bit of pain. For the next several days afterwards it really hurt just to open my mouth to eat. I initially just thought it was because I had two men with big hands in my mouth so I called back, explained what happened, and request to have my permanent crown out in by a female Doctor. Not only was it painful to move my mouth, but the sensitivity was insane. 2 weeks before my next appointment to get my permanent crown in and I couldn’t wait! I back came in 3/25 for that procedure. They had to continue to drill in My tooth because they said my gums had started to grow around my tooth and the crown wouldn’t fit. Same experience as before. 2 shots of Novocain and it was still very painful. I was told then that my new crown didn’t fit and they would have to make another one. Another 2 weeks of this… sounds miserable right?? I was also told that the reason my tooth was so sensitive was that because of the drilling, it has heated up and partly damaged that nerve, so now I may then need a root canal I was told! When I asked if I would have to pay for that, she said yes. Even though it was no fault of my own, she said I signed the waiver so yes, I would have to paid for that procedure. Back to the permanent crown that didn’t fit.

. they decided to use it anyway as my temporary crown for the next two weeks until my revised one came in. It lasted about a week. On 3/30 it popped out. Just the air hitting it was knee bending pain. I called the office hoping I could have someone to come fix it. I knew that was a lot to ask considering it was a Saturday but I knew I wouldn’t make it the weekend like that. The person who answered the phone told me to put temp dent on it and come in on Monday. I didn’t need to come in Monday after doing that because it stayed and FINALLY after 3 weeks, I no longer felt any pain. My final appointment to have my new permanent crown put in was 4/5. Two people tried to get it out with forceps with no luck. I was told that since it worked and fit, it was fine and to just leave it in. So now… I’m stuck with a $1,400 bill. A crown that doesn’t fit that I put in myself. . a nasty, super painful and emotional experience with Williamson Road Dental Care.

Considering I also had a lot of time to observe the office because each visit was about 2. 5 hours. . I noticed a lot of cross-contamination with the computer desk being used a a medical tray. My blood soaked cotton rolls touching the cords of the keyboard and mouse. . and an overfilled trash can hidden underneath it all with gloves falling out of it. Dusty blinds and dirty chairs. . trash on the floor. Out of my 40 years of life, this has hands down been the worse experience I have ever had in any medical practice!! I am a fan of leaving good reviews for local businesses, but I will never return to this office. . I wouldn’t recommend them to anyone either. After speaking with the manager about this subject politely, I felt as if I was important enough to be heard and seemed as if they just wanted to sweep me under the rug.

April 11, 2024

Jane Daniel

Painless. Great people, very sensitive to your needs and they work hard to make your experience as easy and painless as humanly possible. Highly recommend. Great dentist. 👍👍👍👍👍

July 2, 2025

kelly borja

The dental technician who helped me was extremely nice and friendly. She made me feel comfortable. I really appreciate her. Update: 4/4/2025 I went in for a tooth extraction today, I was greeted and seen right away. Jasmine was so kind and made me feel very comfortable. Dr.

Patel was great, gentle and informative. I appreciate them both. I have minimal pain in the area. And the two receptionist up front were lovely as well. Such a great practice. Thank you ladies!

April 5, 2025

Brittany Norwood

Had a bad dental abscess and reached out expressed my concerns about not currently having insurance and dealing with my pain. The dentist did a root canal and drained the incision for basically nothing. Also very understanding of my fear and anxiety of the dentist. The receptionist both Chloe and Jackie have been more than understanding

June 12, 2025