Wilmington Family Dental

Jeremy Deaton

Incredible care from an amazing staff. I let things get VERY bad before finally deciding to take care of my dental needs. I was met with absolutely zero judgement and was given an entire treatment plan outlining all the steps to get my oral heath where it needs to be. Highly recommend!

November 9, 2024

Laurin Threatt

Thank you for seeing me at such short notice. It was a real life saver! The entire office staff as well as you, the dentist, were very friendly, helpful, and professional. It made the experience much easier! Being from out of town had us worried about finding someone to take care of my problem. You were very efficient and your fee was very reasonable. Thank you again!

December 12, 2024

Unwilling Prophet

YOU MUST AGREE TO PAY THEIR LEGAL FEES IF THEY SUE YOU TO COLLECT MONEY. I called these people to schedule an appointment since people I know said that Dr. Hallock was an okay dentist, although not terribly friendly. After a very unusual amount of health questions and completing the scheduling and everything, a good while, only after all of that was I notified that a $50 deposit was required to reserve the dentist's time. I should have been told this much sooner, it's a bit of a bait and switch, you get me invested and then add on the oh by the way there's this fee. I have never been asked so many health questions before any appointment, much less a dentist and never been asked to make a deposit by phone. Well, I found out why a short time later. They emailed me the paperwork to complete and bring with me.

One of the mandatory forms requires you to agree to pay all of their lawyer and legal fees if they sue you to collect money that they feel you owe them. That is ludicrous and I also should have been told this prior to collecting a deposit, as this changed the terms. Also included in the mandatory paperwork was a privacy notice that had to be signed. If you unchecked the "I agree" box it says please check the box, this is required to continue. A few lines up it literally says you cannot be denied due to refusal to sign this form, unless (something about contacts which did not apply to me). The problem is, you CANNOT continue unless you sign. This is contradictory and also a privacy act violation. I haven't decided yet whether to complete the report to the government I started, as I fear retaliation.

(you have to list all your personal information to file the complaint sadly. ) This unprofessional practice collected a deposit from me, then changed the terms by requiring me to sign an agreement to pay their legal fees. Since I didnt want to agree to their adjusted terms, they effectively defaulted on the agreement, but OF COURSE KEPT MY DEPOSIT. For personal reasons I chose not to make a stink about their incredibly unprofessional and dishonest behavior and swindling. They can count themselves lucky that all they are getting is this honest and negative review.

March 14, 2025

Juli Smith

My husband and I are new to this practice but are already blown away with the care and compassion this entire office has shown us. Starting with Dr. Hallock who has a wonderful disposition with a gentle delivery, Tabitha being the sweetest receptionist, Nina and her understanding way of explaining insurance benefits, Tanisha is a thorough dental hygienist with a fun, upbeat personality and Tyra the girl who stole my heart with our connection.

So thankful we found this office and looking forward to having our 3 children become patients as well. Crazy but the first time I have ever said, I am looking forward my next dental visit.

January 18, 2025