Young Family Dental Orem

Martha Parker

Even though Dr. John Gervasi was not my usual dentist, he examined my teeth and quickly concluded which tooth was giving me discomfort and scheduled me for a root canal. I woke up the next morning in great pain and with a very swollen jaw. He performed an emergency root canal that day, which was a Friday so that I wouldn't go into the weekend facing days of throbbing pain.

He and assistant Kaneasha were kind and quick to ensure I was as comfortable as you can be in the middle of a root canal. They were both treating multiple patients (at least two emergencies), but did not make me feel like I was a burden or asking too much. Very grateful and would recommend!

June 15, 2025

z watt

Don’t waste your time or money here! I gave them a second chance after 10 plus years (using other dentist) and I regret it! I called and made an appointment for 2 CLEANINGS, X-ray and exam (told them I had tooth pain as well) They scheduled both my husband and I for an HOUR each without disclosing they wouldn’t do a cleaning just a few X-rays and pokes from a hygienist and after I learned they wouldn’t do a cleaning …I was confused especially for an hour long appointment! The dentist came in (didn’t even say hello) just started talking to the assistant I suppose making remarks then after a very short “exam” she said “let’s do this this and this but I’ll know better if she gets a cleaning”?!?! Ya duh! Anyway being told “oh ya we will schedule you for that” insurance has an issue AFTER was dishonest we should have been told that BEFORE we drove all that way. The worst part was they were putting me on the schedule for the most expensive thing needed done!?! (No cleaning? Anyway I felt like something was off both my husband and I wasted 3 hours in all.

I was in confusion the whole time but thank goodness the assistant was kind and respectful trying to answer my questions (I forgot his name but he definitely deserves credit for being the ONLY one who has manners. ALL the front desk ladies were rude and treated us like we were dumb for asking questions.

ALSO they were talking bad about people who they just got off the phone with! It was so unprofessional! The place was unclean, dark and very uncomfortable.

April 19, 2025

Esther Arp

My sister who has special needs, along with dental anxiety, was taken care of by Dr. Gervasi and Aspen with unconditional compassion, support, and patience! They listened to her concerns and provided reassurance to confirm with her what they were going to do and what to expect. They were willing to give her breaks and were flexible with her needs.

I am so grateful for the kindness and support my sister has received from Dr. Gervasi and Aspen! They provided a wonderful experience along with the front staff and I highly recommend them! :) Thank you!!

April 19, 2025

Kristine

This is a must read! I have in the past experienced not so good times with previous dentist. Today I came in very nervous, shaking, scared that I would possibly have another bad experience. The staff at Young family dental is amazing. They spoke to me professionally, calmly, and with respect knowing I was scared. When you have staff who cares about their patience, it truly shows.

I highly recommend this business. This is a business that will take care of you, and provide excellent service. They care about their work. Very professional, and I will continue to support them with other work needing to be done. Thank you, Kristine

May 21, 2025