Patient Reviews
Terrie Mosley
Tjis office staff us very unprofessional. Requested a appointment to have extractions and they tried to bill me for another exam and xrays . Requested my x-rays and they refused to give them to me and the office manager hung up in my face. Had to gave my periodontal office request them for me. Reported them to Better Business Bureau.
May 26, 2021
René Powell
Unprofessional dental office! Had a conversation with the office explaining that most likely, my daughter's missed appt fee would not be paid, and she would most likely not be back to this office. Soon thereafter, they sent ME a confusing, poorly written, three paragraph letter, asking me not to come back to their office. . . I'm not even a patient?!!!! As a favor, I only called to cancel my daughter's appt since she was busy at college.
My daughter has her own account. They simply didn't like the conversation and as a retaliatory measure, sent me a letter in the mail. Very harassing behavior from a business! Going to bbb. org
February 13, 2021
Marjorie Reaves (Behati Mamii)
The staff has changed a bit, but the team they have there now seems to be working out quite nicely. Dr. Leslie Allen is fantastic and provides great dental services to her patients, taking all patients concerns and ensuring that there is a treatment plan that fits the patients' needs. The front desk staff has also improved.
June 9, 2017
Brittany Renaud
I never write online reviews, however after my latest experience with this dental office, I decided to write one instead of cussing and complaining. The front office staff is very unprofessional and have no idea what is going on. I have been going to the office for approximately one year. I just received a bill in the mail for several hundred dollars from services rendered last June! I immediately called to find out the nature of the bill and was told someone would call me back. Three weeks go by and I call to follow up with them on the same bill.
I ask to speak with the office manager. Oh that person does not exist. Yea sure you can help me Ms Receptionist who did not make sure I was called back last time. In the end, I take full responsibility for me not knowing my insurance waiting period but to bill me one year later?? This could've been paid and handled months ago. Who is running this circus??
May 11, 2016
