Zaller Family & Cosmetic Dentistry

Lance Hyatt

The new office is beautiful. Kenny at the front desk is very efficient. He was extremely personable as well as professional. Missy, the hygienist, has a wonderful personality and gave me the best cleaning I have ever received. Dr.

Hyatt has an excellent bedside manner and she took her time with me. She was extremely knowledgeable and I received a thorough exam. I’d of given 10 stars if I could have. Exceeded my expectations!

October 4, 2023

Imara Lewis

I have severe dental anxiety due to some bad work in the past that I relayed to this office. There were no provisions made for this whatsoever for 1 nor any type of patience for this. They were quick to drop me due to my insurance it seems.

Also I really feel like they tried to get me to follow a plan that would NOT have been beneficial for me in the long term but would be more costly instead. They seem very money hungry & They’re just not the warmest environment for a “family dentist”… saying I haven’t been there in 6 months sounds crazy- how often do people go to the dentist WTH?! And as stated I have dental anxiety that wasn’t addressed at all AND a LIFE! 2 broken appointments in over a year and I’m DISMISSED?!? Would you do that to a person paying cash or with better insurance?? Sounds pretty racist, classist, elitist, and I could ON with how low class that type of behavior would be considered. If I wasn’t a black woman im betting I’d still be a patient… PERIOD.

Now stop trying to gaslight people!

November 1, 2024

Rachel Williams

Not sure who the receptionist is, but I called trying to reschedule an appointment and she cut me off before I could complete my sentence, telling me that nothing is available until September. I tried to explain that I already have an appointment on the calendar, and she cut me off again saying that ALL patients are impacted. She didn't ask who my doctor is nor did she offer a waiting list. Her terse responses irritated me, so I said I will find a new practice.

I think it's wonderful that the practice has grown so much that you can discard loyal customers. I literally followed Dr. Lessans from her prior practice to both of the Zallers locations, but the staff here has gone waaayyyy down. Honestly, I was down to one day that I'm willing to visit the practice, since the hygienist that I love only works one day a week.

I made the mistake of trying another hygienist on my last visit. Not only did we have a disagreement on whether she should suction or whether I should swallow saliva, but she tried to bring in a different doctor to complete my exam when I know she saw my doctor's name on the chart. Thankfully, I quickly found a new home for my dental care needs.

February 20, 2025

Todd Johnson

I'm not one to usually leave reviews - good or bad. But I really have to give one for this office and in particularly, Dr. Shenk! I have been seeing Dr. Shenk in this office now for over a year, and she really rocks. I initially came in over a year ago with a plethora of dental issues stemming from almost a decade of neglect due to extreme fear of going the dentist.

Every time I have gone in for treatment, her attention to detail and bedside manner really brings my anxiety to ease, and the results after treatment are even better. My teeth are fixed, my smile looks great, and I am beyond grateful and thankful for that. Would also like to say that my experience with Dr. Lessan's was fantastic as well. A few months ago, she performed an emergency root canal for me in the office on the same day that I called, and she was terrific as well.

I highly recommend this office for your dental needs. Ken, Davina, and the rest of the office staff are extremely professional, knowledgeable, and friendly. 10/10 for these folks!!!

October 11, 2024