Needed a evaluation of a dental condition
Dr Milne overdrilled my root canal and it’s only been 3 years since the procedure and I had to have the tooth removed. After the root canal the tooth never felt right. I told Dr Milne and after 2 extra visits and lots of X-rays I was assured it was fine. They gave me steroids for any leftover inflammation and sent me on my way. Flash forward 3 years tooth was super infected. They extracted it and found that the root canal went too far- hence why I never healed. It was a failed root canal. This place is more of a rushed factory than the “expert Endodontist” we believed we were seeing. My partner also had a root canal here and he started drilling before she was completely numb- the things nightmares are made of- Dr Milne also dropped an instrument on her head that same visit. I’ve now lost thousands of dollars and incurred a lot of pain. They need to slow down and take more care with their patients.
Would absolutely not recommend. If it was just the discourteous personality when interacting verbally with patients I could deal, but that discourteous personality overflowed into his work-when completed my root canal he was abrupt, rude and aggressive. He appeared to have little patience and I was someone who didn't even ask questions or complain. I would hate to see the attitude towards someone who did. Seems to be the only game in town-I recommend finding a new town.
Impressive. On time, pleasant with a very accommodating staff, both in person and on the phone. Procedure explained well. Most impressive was how Dr. Milne took the conservative route recommending that root canal, at least at this point, wasn't needed.
This is a long story but I will try and keep it short.
Side note: We have Aetna insurance.
Tooth: 1st upper right molar (LR First Molar)
I had a cavity back in 2015. Got the cavity done by 1st Advantage Clifton Park. Started feeling sensitive to hot and cold immediately after the filling. Went back. Dentist did "something", I'm not sure what that was, maybe he took the filling out and tried again. Still sensitive to hot and cold after this. Figured I'd live with it. At that point I decided I d
I clench my teeth which apparently led to one of my back teeth needing a root canal treatment. Dr. Milne is truly a gifted clinician with matching hands. I didn't feel anything during or after the treatment. His office staff is comforting, courteous and professional. I would highly recommend him to my family and friends should the occasion arise.
Horrible experience! Nothing but a profit mill. No care for patient comfort. His only concerned was staying on schedule, which was openly discussed in front of the patient. He told the patient they wouldn't need a crown after a root canal. The tooth broke a month later under the gum level, making the crown more difficult and more expensive. Office staff has a condescending tone and attitude. Lowest marks on dental skill, patient comfort, patient care, scheduling, listening and staff courtesy.
He did a difficult root canal in the back of my mouth with ease and little to no discomfort. Plus he worked me into his tight schedule when he realized the amount of pain this tooth was causing me. Thank you.
Absolutely amazing! I wish he was also a general dentist!
