The best pediatric dentist practice - professional, friendly and accommodating. My son loves it and most importantly they get the job done. Dr. Jason is a consummate professional and his team is perfectly trained to take care of kids and leave them with a positive experience, so that they love the dentist and want to come back.
• Handling Patient Disagreements: The clinic did not handle patient disagreements well. The residue of the argument persists.• Lack of Pediatric Focus: From my perspective, the clinic may not be well-trained to deal with patients with younger children who are afraid of doing cleaning.• Unprofessional Behavior: The doctor exhibited unprofessional behavior by consistently cutting off my sentences, particularly after I declined unnecessary x-rays for my children. It's worth noting that this decision was not financially motivated, as our insurance covers x-rays once per year; it was about the necessity.• Dentist Interaction: During the visit, the hygienist asked questions while the kid had a full mouth of toothpaste. Dr. Shannon attributed the whining to my entrance into the room, placing blame on me.• Insurance Complaints: Dr. Shannon complained about our insurance, United Concordia, suggesting it was subpar compared to others, and mentioned he could deny United Concordia if he wished
My child had a complicated dental history and needed extensive dental work. I was reluctant to have the dentist use general anesthesia. Dr Shannon was amazing. He was quick and professional and took care of everything in just two easy appointments without general anesthesia. Hi I’m so happy with the results! His support staff was amazing too.
Mother of 6 and 10 year olds
5
Dr Shannon and his staff keep my kids relaxed during their visits. They take time to answer my children’s and my questions. Everyone there has a kind, easy personality. Now, my kids don’t mind going to the dentist. Thank you!
They are handling the CDC guidelines like a pro. The staff is amazing, walking you through the new procedures and making you feel as comfortable as possible.
Tooth town is always friendly and professional. We love the office and find that we have always had a very pleasant experience.
Super friendly welcoming dentist group! On time appointment, no delays. Both of my 12 year old boys said that everyone was so nice while they were seen at the same time for their teeth cleaning. We are all very pleased with Dr. Shannon and staff. You want your kids to be patients here!!! ??
Great staff and a great dentist, I’ve been taking my daughter here for years
Is a wonderful doctor, also the personal care of my child’s all time
My kids like to go their appointments. Because the office environment is so kid friendly and Dr. Shannon too.
