Dentistry
BILLY TURLEY
Male
DentaQual Score is a comprehensive rating system that evaluates dentists based on patient reviews, education, experience, and professional achievements.
I called to follow up with a question about my surgery and never heard back. I came online and found so many other people saying the same! He had poor bedside manner, I was obviously anxious and he made negative comments that did not help my anxiety, rather made it worse.
I met Dr.Truley at dentists of lenexa and I'm unsure of why the negative reviews. He was pretty calm and collected. Greeted me first thing in the morning. Iv sedation might've helped but I fell asleep, woke up and didn't remember anything other than the dentist explaining the procedure even took the time to go over meds.
I was very anxious to get my wisdom teeth extracted. Dr. Turley explained the procedure and what to expect- he was very professional and competent. Dr. Turley gave detailed and thorough instructions on what to expect day by day afterwards as well. I recommend 10/10!
Dr Turley is a traveling surgeon and when my dentist said I could come into the office and he will be there to do the surgery I thought that was a great benefit. Boy was I wrong. I was there for 4 wisdom teeth to be removed and I am older, 32 years old. So I knew it would be a more difficult surgery to recover from. But it was AWFUL. My mother was there to take care of me and she said the surgery was done in less than 30 minutes and my teeth were very impacted and sideways. I was in SO MUCH PAIN the next day and he was near impossible to get ahold of and when I finally did he was rude and dismissive. He said I had enough pain control and that I am fine. My mother even reached out to him because I was hurting so bad and he eventually stopped replying to her. So a few days go by and I went back into my regular Dentist because I knew something was wrong. All four extraction sites were SEVERELY infected and they had to flush out my wounds and put me on antibiotics. It was so painful.
My experience with Dr. Turley was the absolute worst experience I’ve ever had with a “medical professional”. He’s rude and has a horrific bedside manner. I would encourage anyone to avoid him at all costs.
Dr. Turley performed my wisdom teeth removal surgery. I was told to reach out to him with any questions/concerns and that he will respond within an hour. I reached out to him with concerns and did not hear back from him. I tried reaching out to him the next day and he seemed bothered by my call. He told me he did not listen to his messages from yesterday. Dr. Turley had no recollection of who I was and made it seem like I was overreacting to the pain I’m experiencing. I had gotten a weird vibe from him when he came in to do my surgery, but I thought it was just nerves. Each time I’ve talked with him he seems inconvenienced and belittles me as a patient. I would absolutely not recommend him and I do not understand how someone who has this type of attitude is a doctor. Quality patient care is NOT a priority of his.
If I could give negative reviews I would. He is arrogant, manipulative, rude, treats office staff like garbage and is hands down one of the worst humans I’ve ever encountered. I wish nothing but the worst for him. I’ve seen first hand how he treat patients and people and he is not a doctor I would ever trust my family to see. I cannot believe why anyone would choose him as a doctor. I am disgusted by him and the way he treats people.I have -100 star for everything he does.
Dr. Turkey removed my wisdom teeth and I’ve never had a worse experience in my life. The procedure was barely explained to me before I was shot off to sleep and when I was sent away he did not talk to my driver and let them know how it went I was basically thrown out the door. After my surgery I was unsure about the aftercare instructions and called the number he provided to ask for clarification which in his when to call dr. Turley section said was a valid time. I first left a message and hours later had not heard back so I called once more and he was completely rude and acted as if I were an inconvenience. Then I started experiencing severe pain and called him again to see what I should do because I thought I might have a dry socket, he brushed off my pain and once again acted like he was mad I called him. It turns out I had some food stuck in one of my sockets that was causing immense inflammation and pain and without removal would have gotten infected.
Upon arriving on the day of my surgery the surgery scheduler/receptionist was more concerned with coworker chat than patients. I had to approach the desk more than once to inquire about being checked in, paperwork, payment, and asking for post-op instructions. Had to be stuck several times in both arms as they could not get IV properly started. Post-op was by far the worst. I was reassured that if I had any issues to reach out to the doctor. I called twice and left messages without a response. Finally on the third day of calling Dr. Turly answered and acted very frustrated that I had called. Was very demeaning and rude, said what I was experiencing was “normal”. Definitely not. Upon returning to the office 5 days post-op the technician took and showed me X-rays of the gaping open holes in the bottom my mouth. Had to have medicated gauze packed into extraction sights and prescribed antibiotics. I am now 2 weeks out and still in pain and unable to open my mouth all of the way.
100% I will recommend him. He is awesome, attentive, the team attentive too. They treated me absolutely well. He was trying to even calm me down talking about things that I liked. The surgery, I don’t remember anything of course, but before every started he was explaining what he was going to do to remove my wisdom teeth. Again, he is a very good doctor.
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