Outstanding in every way. Pain free root canal during the procedure and its the day after and I have not had one ounce of discomfort. Dr Berg and his staff were top notch. I'm not sure what happened on some of these poor reviews but don't let them dissuade you from coming here. 02/28/2023
Did same exact thing my dentist did (xray, push on tooth with q tip, blow cold air) and decided I didn’t need a root canal. I was sent to a specialist, by my dentist, to be diagnosed. He offered nothing except “to wait”. No diagnosis, no other diagnostics, no advice. I questioned him , telling him he didn’t do anything my dentist didn’t do. He got mad and told me to leave the office. “You can go” “Straight out the front”. I don’t feel questions deserve being kicked out of an office. When people come to a specialist you can assume they’ve been having pain for awhile? The patient is probably frustrated? Maybe show a little compassion and patience.
My husband was sent to this office for a root canal. He has Medicare insurance. I understand the office not wanting to submit a claim to Medicare for payment, so we paid for the service and proceeded to file a claim for reimbursement. Medicare requires the Federal Provider ID number from this office in order to reimburse us for services we paid for. The office refuses to give us this number and refuses to file a claim on our behalf. Poor customer service when you do nothing to help your patients get reimbursed for medical expenses.
Before my visit I looked at these reviews and I got very scared from all of them! I went and it was SO GREAT. this doctor is so nice. He kept making sure I was okay and he even gave me a blanket. The staff was so nice and I wouldnt listen to these bad reviews. he is so great and hes fast, too! I was nervous. I never had a root canal before. He made sure I was calm and he even made me laugh a few times. Not arrogant AT ALL. The office is so nice and clean. Everything was great. If I have to get another one I will be going back there. Dr Berg is awesome. Dont listen to the bad reviews.
Excellent service and care. Dr Berg is the GREAT and his staff is very nice! I was very anxious about getting a root canal and when it was over with I realized there was nothing to worry about. He made me feel very comfortable and cared for, I felt very little to no pain, and it didn't take long at all. I would definitely recommend him.
I’ve received two root canals by Dr. Berg. He and his staff are very personable and help you relax. I would highly recommend this office. The only downside is no additional payment plans. I had to pay about 1000 for 2 root canals in the matter of less than 2 weeks.
I came in to be evaluated for a root canal, but when he started working, he only did one sensitivity test before starting the procedure. It felt like a foregone conclusion - but i've had a root canal before & that endodontist was much more thorough with his evaluation. Dr. Berg was brisk and decisive, working quickly. I work with physicians every day, so didnt take his demeanor to be rude, but was slightly taken aback by the briefness of the evaluation. I would go back, but after reading the other reviews it would be with some hesitation.
TERRIBLE experience and would not recommend!! This person was inattentive as he asked me if I had taken any pain medicine literally a minute after I had just told him I was taking medication for my pain, prior to my root canal attempt. He didn't even explain the process of a root canal and wasn't sure/ couldn't explain if I needed the procedure. However he was ready to jump right into the procedure anyways and even numbed my mouth without explaining what he was doing! The whole thing was extremely frustrating. Now I understand why I could schedule an appointment so quickly and wish I would have checked these reviews before making an appointment. Ridiculous!
HORRIBLE. RUN FROM THIS OFFICE! ARROGANT PERSON, AND SO SO HORRIBLE TO HIS EMPLOYEES AS WELL AS PATIENT'S.
