Dr. Kjersten Heron, DDS

Don't waste your time trying to schedule with this dentist as a new patient if you have Delta Dental insurance. I spent a lot of time researching dentists that were listed on the Delta Dental Find a dentist list. I looked at reviews and she has a lot of good reviews, so I called to schedule. There was no answer and I was asked to leave a voicemail. I tried again a while later and there was still no answer during business hours, so I left a voicemail. I then received a call back an hour later and started the process of scheduling a new patient appointment. When I stated I had Delta Dental insurance I was told she is not taking new patients from them, and when asked why, I was told it is because she has high standards and it is difficult to get reimbursement from Delta Dental. They even still list that they are a preferred provider with Delta Dental on their website. Unfortunately I can't say how she is as a dentist since her standards are too high for my insurance.

If I could select 6/5 stars, I would! Amazing! Dr. Heron is an amazing dentist who strongly values patient care. I had not been to the dentist in a few years, so I was pretty nervous when I had my first appt. After thoroughly examining my teeth and x-rays, she gave a thorough explanation of the things she saw and a plan she’d like to move forward with. I appreciated how kind she was and how she gave many options to fix the issues I had - not pressuring me to fix quickly if I didn’t want to. At my 3rd appt, after my cleaning, I had 3 cavities filled. The drill sound really makes me nervous and I unfortunately had forgotten headphones. Dr. Heron put me at complete ease. She explained each step before performing it and I felt no pain at all. She consistently checked in to make sure I was doing okay and did a great job calming my nerves.

My last two visits have been with Dr. Heron. She is friendly, informative and her easy going manner helps to put me at ease while in her chair. Her confidence in what she is doing helps me trust her 100% in what she is doing. This is important to me because as a child I had some pretty bad experiences during my visits to the dentist. I look forward to many more years of maintaining a healthy smile thanks to this great family dental office.