Work-up with Dr. Cestone was great. Overall, office staff was impatient and communicated poorly. No email address and hard to get on the phone. The office does billing EXACTLY ONE WAY, and if you ask too many questions they ask you to TAKE THE HIGHWAY, even if you capitulate to their system in the end. They even refused an offer of full payment upfront (which would have sidestepped any billing issues). After 9 months of back-and-forth including a successful consult appointment, we are back to square one looking for treatment for my daughter. What a waste of time!
Great rapport with Willa (my 10-year-old daughter), humor helped ease her anxiety.
mazing experience! The whole team Ashley, Bonnie and Dr. Mike were super present and very personable on a busy office day! I’m so excited for the prospect of getting my teeth corrected with this amazing professional team. Thank you for your valuable time, positivity, encouragement and enthusiasm ! Can’t wait to work with you!
Dr Cestone is very caring and thoughtful. When discussing my daughter’s treatment, he said he cared about the results as if it were his own child that he was working with. ?? I’m very happy that we chose Dr Cestone to correct her teeth!
Amazing friendly and efficient office. All the staff was great!
My granddaughter's experience was a great one. Bonnie was very helpful in explaining the advantages of Invisalign verses traditional braces. Dr. Mike was awesome and made me feel comfortable.
I always receive exceptional service Everyone is always very friendly
Very nice practice with dedicated, friendly professionals who always make you feel welcome. Dr. Mike is a professional who provides great results. I appreciate all he and his staff have done for me to regain a straight smile again.
Wonderful practice staffed by friendly and dedicated professionals, and led by the one and only Dr. Mike. I needed to drive 90 minutes round trip for every appointment, and it was well worth it. Have just finished a three year Invisalign treatment, am pleased with the result, and the service I received (and continue to receive) throughout the treatment. I wholeheartedly endorse Berkshire Orthodontics and Dr. Mike Cestone.
We had to wait for our initial consultation appointment - and it was well worth it! Dr. Cestone's office is efficient, friendly and takes a genuine interest in their patients. Not to mention the RESULTS ARE INCREDIBLE!!!! I recommend Dr. Cestone without reservation.
