The front office staff and Dr. Fonner were great during the removal of wisdom teeth from our son. He remembers the entire procedure and said that Dr. Fonner was attentive and made sure he was comfortable during the entire thing.
Son had his wisdom teeth extracted. Pre-op, operation, and follow up were all top notch. Would recommend.
I will never return to this place nor would I ever recommend this office to anyone. I had to have 2 wisdom teeth removed. I was extremely nervous and scared. The office was ice cold, and the employees were even colder. They give you paperwork with a ton of terrifying information to read over and sign right before you go in then they sit you in a freezing cold room for quite awhile until someone comes in and says they are gonna start numbing you then they leave you alone for awhile longer until the dr comes in. Then they start ripping your mouth open cutting your lips and if you try to say they are hurting you or try to move your lip they get very annoyed with you and say they aren’t even touching you. It took them over an hour to get one of my teeth out bc it was grown down into the roots and it was really hard to get out. It was very painful. I was having pain shoot through my jaw but was terrified to even say if it hurt bc they make you feel ignorant and embarrassed to say a word.
He did a great job. He explained to me how lower teeth are harder to pull than uppers. I had no pain during the entire process. I asked for some medicine to rub on my gums before the shots and they brought it right in. Everyone in that office treated me great. I hope that I do not have to have any more teeth pulled, but if I do I will go to Dr. Fonner without a doubt. The time is about 36 hours since my procedure and I feel great. I am doing just what they told me to do and I thank their office for checking on me this A.M.
(Pt. 2) He had to known that he cut my lip. It was deep and looked like a sausage split open. When the procedure was done they pushed me out the back door and said see ya in a week. No antibiotics were prescribed. No pain medication, nothing. I'm sure they told me to put ice on it and take Ibuprofen if needed but I don't remember because I literally was traumatized by the situation. I drove myself, which seems strange that they didn't have me get a driver. I'm naturally a pleaser so I never spoke up for myself during the whole thing. After about 2 days, my face was still super tender, was turning more red and was hot to touch. I knew I had an infection brewing. Thankfully I work at a clinic and had someone prescribe me pain medication and antibiotics. Then the real kicker was Dr. Fonner was out of network with my insurance and no one ever informed me! Yes, it is my responsibility to know this, but I thought they went off my dental insurance, which he is in network for.
The man didn't even speak to me and I had just handed the receptionist several hundred dollars. Took 5 mins to extract 2 back teeth at $275 per tooth. Refused to do all 4 teeth because it would have left a $700 balance. Apparently he thought I wouldn't pay?
I will find a different oral surgeon to do the other 2.
Dr. Fonner seemed very knowledgeable and diagnosed and gave me answers to my problem very quickly. The problem came with billing. I received 6 E.O.B’s from insurance in the 6 months following my visit. I never received a bill until 11 months after my visit. I asked that the bill be resubmitted to medical insurance because of some discrepancies with the dental insurance. I then received a bill a month later and waited for an E.O.B. from my medical insurance. Meanwhile a world wide pandemic struck and I assumed that was the delay with insurance so I waited about 3 months and never got anything from insurance. I decided to just pay the bill only to find out they already sent me to collections.
Highly recommend!
Dr. Fonner is gentle, kind & caring. He had my tooth extracted quickly and painlessly. No complications! He rates 5 stars*****! Plus! +++++. My thanks to him and his wonderful nurse Kylie, and all of his staff!
I had two teeth extracted today. I had major anxiety, but everyone treated me with respect and sincere kindness. Dr. Fonner and his staff were very professional. I experienced no pain at all. I would highly recommend Dr. Fonner.
Dr is rude and condescending. Office staff is short with patients. Would not recommend.
