CareSTL Health

Amy Heidotten

My family members have come to the Riverview location on several occasions for vaccines and to see pediatrics, and they asked me to share their experiences for them. Nicole Crisp is an amazing PNP and has taken such great care of our 2 boys. The nursing staff does a great job as well talking to the kids and their families.

The adult medicine nursing staff is welcoming, caring, and efficient. Thank you to the Riverview Staff!!

March 4, 2022

Ti Whit

I usually don’t have any issues when I come here for pediatrics or women’s health but my children’s dental office closed so I made appointments here. First appointment was at 8am, 8:30, and 9am. I got the paperwork filled out so we wait. Around 8:45 I’m irritated because not of my children have been seen. The receptionist didn’t mention there would be an hour wait.

Around 8:57 the dentist comes strolling in. No sorry for the wait I’ll be right with you, no good morning or anything. There’s no professionalism in the dental department. But I guess since it’s in high demand they don’t need to be professional.

April 27, 2023

Miles Away

I have been bringing my children here for 8 years. We loved Dr Menon before he retired. Then Dr Krish came behind him and was excellent and very thorough as well… Now they have This Courtney Watza lady in there who couldn’t care less about us. . shes rude and aggressive. My son (who never complains of pain)came in complaining about neck pain. This Dr Courtney watza was pumping milk and we had to wait on her. When she came in and examined my son she just wrote the pain off.

She suggested he take Motrin 3 times a day for one week which he’s done, and still no relief. . he also filled out a survey that asks how often he’s sad and all that good stuff and she never even mentioned it. . what’s the point in having him fill out the survey if y’all couldn’t care less. U can tell the difference in care since dr menon and dr krish left. Currently seeking a new clinic after almost 10 years EDIT: he is still in pain and is now getting stiff. Can’t turn his neck around without moving his entire upper body.

It’s looking like an ER VISIT is needed. Mind you I went BACK to the clinic today Monday 11/27/23 to set another appointment and request some testing be ran (as they weren’t ran the first time) and the entire building was out for lunch. Dr Courtney Watza should’ve ran some tests instead of just feeling around his neck and throat. . 🤦🏽‍♀️😞😞 Furthermore Why would the entire building go to lunch all at once. That’s insane and so inconsiderate of the patients they serve. . smh

November 28, 2023

Thomas Wotawa

My Dr. or nurse practitioner is amazing. You can tell she really cares. She never rushes you and listens tentatively to anything you have to say, even if it's not necessarily about your medical issues. She's not the only awesome person here. The nurse at Adult medicine is super friendly and willing to help in any way she can.

I overheard her telling a patient that he needed his medicine and gave him the $12. 00 to get it. Last but not least the nurse who preps you for the Doc or takes blood is just as friendly and awesome as the afore mentioned nurses. I would never believed my appointments would be so awesome and helpful. Keep it up ladies your truly amazing.

August 28, 2023